How to Spend Less - Lessons From ‘Why We Buy’ Print
Thursday, 18th May 2006 (by J.D.)This article is about Books, Hints and Tips, Shopping
Do you want to spend less at the store? In Why We Buy: The Science of Shopping, author Paco Underhill gives some indirect insights into how consumers can win the retail battle. Here are some easy changes you can make to help reduce your spending:
- Spend less time in stores. Underhill writes, “The amount of time a shopper spends in a store (assuming he or she is shopping, not waiting in line) is perhaps the single most important factor in determining how much he or she will buy.” Do not browse. Shop with a purpose.
- Don’t use a basket. Only use a basket (or shopping cart) if it’s absolutely necessary. If you’re dashing into the supermarket to pick up milk and bread, don’t use a basket. Baskets induce people to buy more.
- Only seek employee contact if you need help. Employee interaction also induces people to buy more. Underhill notes that “the more shopper-employee contacts that take place, the greater the average sale.”
- Don’t try samples. Research indicates that people are more likely to buy something if they can sample it first. Don’t try the samples as you wheel around the giant warehouse store — they’re likely to make you want the product.
- Don’t examine or handle things you don’t need. The more you interact with something, the more likely you are to buy it. “Virtually all unplanned purchases — and many planned ones, too — come as a result of the shopper seeing, touching, smelling, or tasting something that promises pleasure, if not total fulfillment.”
- Don’t try on clothes you don’t need. “Shopper conversion rates increase by half when there is a staff-initiated contact, and it jumps to 100 percent when there is staff-initiated contact and use of the dressing room. In other words, a shopper who talks to a salesperson and tries something on is twice as likely to buy as a shopper who does neither.”
- Avoid advertising. Advertising exists for one purpose: to get you to buy things. If you don’t want a closet full of Zizzer-Zoof Seeds and Thneeds, reduce your exposure to advertising.
- Make a list and stick to it. The majority of supermarket purchases are unplanned. From Why We Buy: “In one supermarket study, we counted how many shoppers came armed with lists. Almost all of the women had them. Less than a quarter of the men did. Any wife who’s watching the family budget knows better than to send her to the supermarket unchaperoned.” (My wife is probably reading this and nodding in agreement.)
- Ignore the racks of impulse items. These are high-margin products designed to make the retailer profit while parting you from your money. These are not things that you need.
- Don’t go shopping. The number one way not to buy anything is not to go shopping. It’s obvious, but true.
Why We Buy notes another way your family can save money at the grocery store: have mom do the shopping.
Supermarkets are places of high impulse buying for both sexes — fully 60 to 70 percent of purchase there were unplanned, grocery industry studies have shown us. But men are especially suggestible to the entreaties of children as well as eye-catching displays.
In fact, Why We Buy: The Science of Shopping is full of “man with children” anecdotes, repeatedly demonstrating that families should either not allow the father to take the children shopping, or that fathers should be trained to tell their children, “No!”
My next entry features more lessons from Why We Buy. Also check out my earlier review of the book.

RSS Feeds
Facebook
Twitter

May 18th, 2006 at 11:59 am
Being car-free gives us a definite advantage when it comes to the grocery store: we never set foot in it. It costs a little bit to have our groceries delivered (though it’s nothing compared to owning a car), but buying online makes it extremely easy to stick to the list.
May 18th, 2006 at 2:41 pm
[...] In my previous entry about using this book to learn to spend less, I discussed how the more time a person spends in a store, the more money he’s likely to spend. Remembering that, check out the following stats: Here’s the actual breakdown of average shopping time from a study we performed at once branch a national housewares chain: [...]
May 18th, 2006 at 3:12 pm
[...] My next two entries feature lessons from the book on how to spend less and more lessons from Why We Buy. [...]
May 27th, 2006 at 9:47 am
[...] Anyway, in April, he launched a blog, dedicated to sound financial thinking, debt reduction, and personal finance. It is phenomenal. In his latest post, for example, he goes over some points from Paco Underhill’s book, Why We Buy. It’s a great summary. [...]
June 29th, 2006 at 6:01 am
[...] My wife’s final piece of advice? “Let your husband come with you for the company, but don’t let him put anything in the cart.” The experts agree. [...]
September 6th, 2006 at 4:25 am
I think many points you make are only valid to some extent, in that it is more a case of correlation than cause and effect. Sure, people who use a basket buy more, and probably buy things on impulse more than those without. But people who use a basket go into the store intending or needing to buy more than those who dont.
Similarly, Im sure those who try on clothes, test samples, or interact with salespeople do buy more than those who don’t. But those who don’t are those less inclined to buy, and less interested in buying. It isn’t that trying on clothes is a cause of buying clothes, but that trying on clothes is a good indicator of those who have strong intentions or interest in making a purchase.
February 13th, 2007 at 8:36 am
[...] One ploy I hate is the freestanding display in the grocery aisle. These racks are placed to impede traffic at locations where the store wants the consumer to stop and look around, the more likely to succumb to an impulse purchase of a high-profit item. This is remarkably effective. Since reading Underhill’s book I’ve made a point to note these at work in our local Safeway. Just last Friday I watched as an old couple was blocked by a display and my wife’s cart. The old man immediately turned his attention to the nearby shelves, spotted a package of cookies, and placed them in the cart next to his bran flakes. He bought something on impulse, something he would have simply passed by had the barrier not been there. (More about Why We Buy here.) The fully-stocked shelves of a new store not far from my home. Photo by lyzadanger. [...]
March 30th, 2008 at 11:54 pm
Regarding the free-standing display blockades, I find an effective tactic to combat these is to simply ram them over with my cart and then trample over them maniacally as I power through the shambles of the once-proud display.
Use of these displays in the aisles has decreased 62% in my local supermarket since I started employing these tactics. >:)
May 18th, 2008 at 8:45 pm
How shopping leads to more shopping…
This post comes from J.D. Roth at partner blog Get Rich Slowly. Recent research at the Stanford Graduate School of Business suggests that shopping can lead to more shopping. When such savvy marketing researchers as Uzma Khan of Stanford, Ravi Dhar of …
August 25th, 2009 at 10:01 pm
I HATE shopping in general, but most especially for clothes. When I get desperate, once or twice a year, I go to my favorite clothing store with the intention of trying on everything in the store that interests me, and purchasing everything I need that fits well and looks nice on me. So yes, I interact with a salesperson, usually telling them I’m fine when they approach, so they will leave me alone to complete my mission. I also, obviously, try things on.
It’s amusing to think that if I were observed, a marketing person might conclude I made large purchases due to the interaction and trying things on. They’d be wrong.
Thankfully, I can send my wonderful husband to the grocery store with a list, and he is in and out without any extra purchases. He hates grocery stores as much as I hate shopping for clothes.