The Worst Job I Ever Had
Published on - September 15th, 2006 (Modified on - September 17th, 2006) (by J.D. Roth) Your job is one of your most important assets. It gives you earning power. It can bring you personal fulfillment. But what happens when you’re stuck in a job you hate? Here’s the true story of the worst job I ever had.
I made some poor choices at the end of my college career; as a result, I graduated without a prospect for work. No matter — I lived off my credit cards for a few months, basking in the glow of adulthood. Eventually I realized that I needed to find a job.
My father, a life-long salesman, and always a sucker for other salesmen, set me up to meet with an insurance guy who had tried to sell him a policy. We met in a Denny’s on the far side of Portland early on a Saturday morning. The guy gave me long, slick pitch, touting the job’s “unlimited income potential“. He needn’t have bothered. I needed work and was dumb enough to think that this was a perfect. I signed up.
I underwent two weeks of training, during which I learned how to sell crappy insurance (though I didn’t know it was crappy insurance at the time). I spent two days learning why this was the most marvelous insurance product in the world. I spent another two days role-playing the door-to-door sales technique: I’d pretend to be the salesman and the 55-year-old chainsmoker seated next to me would be the customer. It was so easy! I sold him a policy every time.
I spent a couple more days learning “rebuttals”, the magic scripts that would turn a prospect’s objections against himself. Our goal was to sell the customer whether he needed the insurance or not. We were to create the need.
This training period was life-changing. I had awakened a giant within. I was a new man. I began to cast aside the skin of my existing life and take on that of another:
- I broke up with my fiancee.
- I bought a brand new car. (A car that I could not afford, obviously.)
- I bought a new wardrobe, paying full price at trendy stores.
- I ate out every morning, every noon, and every night.
- I bought a brand-new Super Nintendo and a Gameboy.
In one training session, we were required to cut up magazines to make a collage depicting our goals. I cut out a big photo of a log cabin in the woods and declared, “I’m going to retire a millionaire when I’m thirty.” The older folks in the class — they were all older, and all over thirty — stared with vacant, hollow eyes as I made my presentation.
That night I went out for a fancy dinner.
After training, I spent a week shadowing my manager (the man who had hired me), watching how door-to-door insurance sales worked in the real world. We drove to rural Oregon (Enterprise, in the far northeastern corner) and set up shop in a motel. That Monday morning, we met for breakfast in a local coffee shop. I bought my manager eggs and coffee. We drove out and began knocking on doors.
At every house, we’d introduce ourselves: “Hi. I’m J.D., and I believe this will interest you also. For only fifty-eight cents a week, should any accident whatsoever require hospital confinement…” and so on. My manager was slick. He signed up three people that first day. He’d made $120!
The next day, it was my turn to try. And suddenly my enthusiasm ran smack into the reality. It wasn’t a game anymore when I was the one trying to convince the little old lady with the oxygen tank that she needed to buy my policy.
“I’m on a fixed income,” she said, and I had no response. I wasn’t going to try to convince her that she needed this. She didn’t. She needed to hold on to her money. But my manager saw her weakness, and sensed my hesitation — he stepped in and smoothly countered her objections and wrote the policy for her. He let me keep the $40 for the sale. “You can’t let them make you feel sorry,” he told me. “Your goal is to get a signature and a check.”
Actually, my goal was suddenly unclear. My goal had been to make a million dollars by the time I was thirty, to own log cabin in the woods. But not like this. Not selling policies to little old ladies. I went back to the hotel and called my dad. “I want to quit,” I told him.
“You can’t quit,” he said. “You’ve only been doing this two days. You don’t know what you’re talking about. Don’t be an idiot.”
I called my ex-fiancee. “I want to quit,” I told her. She wasn’t surprised. I’d just broken off our engagement, so why would I stick to a job?
I talked with my manager. “I want to quit,” I told him. He frowned, and then he smoothly countered my every argument. The one that made me change my mind was this: “Look how much you’ve spent. You bought a new car. You bought new clothes. You’re paying all this money for food and lodging. If you quit now, that money is all wasted.” I believed he was right, and so I stuck with it. I threw good money after bad.
For the next two months, I travelled with the other salesmen, spending a week at a time canvassing the small towns. “Hi. I’m J.D., and I believe this will interest you also. For only fifty-eight cents a week, should any accident whatsoever require hospital confinement…” I was a terrible salesman. I did not believe in my product. It was a crummy policy pitched in a slimy method to people who didn’t know any better. I felt dirty.
I sold some policies, it’s true, but my income was a miserable $280/week or so. My expenses were much more than that. I had reconciled with my fiancee, and so was paying rent for an apartment with her. I was also paying rent for an apartment in Portland because I was required to live close to the office. (Why? We were never there!) And I was paying for hotel rooms four or five nights a week. I was essentially paying for three sources of lodging. And for a new car. And for a shocking amount of gas. (I put 20,000 miles on that car in three months.) And for food.
It was during this period that my problems with food began. I was stressed, mentally conflicted. I began to eat poorly. In the morning, I would buy a box of old-fashioned donuts and a quart of chocolate milk, drive to some secluded spot, and down it all while thinking of my ruined dreams. I don’t even want to think of how many calories I consumed every morning. I gained twenty pounds in three months. I charged $10,000 in credit card debt. I bought a brand-new $10,000 car.
My life was a disaster and I was only twenty-two years old.
The nadir came on a drizzly Friday. I was selling policies in hilly country west of Portland. It was early morning, and I had just driven up a long gravel road to make a futile pitch to an old farmer. He was getting ready for work, and didn’t want anything to do with me. “You need to leave,” he told me, and so I did.
I drove my brand-new car further up the gravel road to a fork in the road. I could have continued straight, but I took the road less travelled by (and that made all the difference). I drove downhill and around a corner. The road narrowed and the gravel vanished. The road ended. I considered backing up, but instead decided to make a three-point turnaround. I had pulled forward into a newly-plowed field. My tires sunk in the mud. Cursing my luck, I attempted to rev myself out of the jam, but that only dug the tires in deeper.
I got out to survey the situation. The drizzle had turned to rain. I believed I could push the car back onto the road, so I rolled up my pant legs, took off my sports jacket, and tried not to worry about my muddy shoes. I went to the front of the car and pushed. The vehicle moved slightly, so I pushed some again. I rocked the car back-and-forth, and soon it rolled free. Gravity doesn’t care about bad days or crappy jobs. When the car came free, it rolled in the opposite direction from what I had intended. Because it was resting on a slope, it rolled toward me. I dove into the mud, and watched as my car rolled fifty feet downhill, where it struck a fallen tree with a crunch.
I lay still for a few moments, trying not to think about the ruined clothes and the damaged car. I was in shock. I got up and walked up the hill, back to the farmer’s house. “What do you want?” the farmer asked me. I explained my predicament. I think something about the situation must have moved him to pity, because his features softened, and his voice mellowed. “Stay here,” he told me. “I’ll get a tractor and pull you out.”
I drove home (to one of my two apartments). I took off my wet and soiled clothes and took a hot bath.
And yet I still did not quit the job.
This, my friends, was the worst period of my life in nearly every way: emotionally, physically, mentally, and financially.
There are good jobs, and there are bad jobs. And then there are shitty jobs. You should strive to work only at good jobs. Sometimes you’ll have to endure bad in order to meet a greater goal. But you should never put up with a shitty job.
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J.D.,
This was the post that got me hooked on Get Rich Slowly about a year ago or so, and after finding out that I was getting laid off 2 weeks ago, (this is my last week) it was good to come back and read it again. I’ll take from this that sometimes life throws you lemons, and what doesn’t kill you makes you stronger. Keep on writing!
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Hey.
I’ve just come back home from a day of training EXACTLY what you were doing.
& Basically, everything you said was right.
Its a con.
I felt really bad ‘mithering” old people & other people to do shit like that.
& The hours are ridiculous.
I spend 9 hours on my feet knocking on doors asking people to donate to such & such.
There is also a lot of lying involved. Like you said you feel dirty.
Also, if you dont get a sale…You dont get the money.
I got the job given to me today.
But my parents searched it & they found out it was one big brainwashing scam too.
Im not going into work tomorrow.
I want a job where i dont have to lie about everything to scam some money out of people.
Its mean.
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I feel his pain.
It happens EXACTLY the same to me in Florida 3 months ago selling ” free windshield” for cars.
Doors to doors is a BIG pain in the a**, and usually a scam.My situation them was worst than ever.
You live , you learn every day..
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The job you describe has Combined Insurance all over it. Here is a company that dictates where you work, pressures you daily about sales and sales quotas…and YET….you provide your own automobile, own computer, supply all the gas and they don’t even pay unemployment insurance on you?
Been there, did that, got a negative balance in my bank and in my personal life to prove it.
They are the most evil employer on the planet.
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J.D.
It’s been a few years since you wrote this, but it sounds like what i’ve been doing over the past 2 1/2 yrs. The paycheck is a rollercoaster and it has almost ruined my spirit. The only time there is respect or recognition is for the ‘Flavor of the Month’ which is the salesperson who sold the most of the month.
It sucks. And I can’t wait to get out of it!!! Because of the commission, timing of the fundings, the nature of the beast is what keeps you there. Waiting for your paycheck, waiting for the sale, waiting for the customer…waiting for the big sale. It sucks!
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“In the morning, I would buy a box of old-fashioned donuts and a quart of chocolate milk, drive to some secluded spot, and down it all while thinking of my ruined dreams.”
This sentence was a punch in the stomach. Glad to know you’re much better off and happier now.
@Somone Selling Life ins: Its not much, but my prayers are with you. Keep hope.
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I really liked this article. Just last week I had to decide whether I would keep my crummy receptionist job at a property management company (aka slum lords) or go to work for a domestic violence shelter. My receptionist job was 4 minutes from my house, consistent hours, and paid a decent wage. The shelter job is 40+ minutes from my house, on an as-needed basis, and pays a full dollar per hour less. I think it would have been “logical” to stay at the receptionist job to offer stability and convenience while I attend graduate school this fall. On the other hand, the receptionist job was slowly killing my soul and was in a field that I had no interest in advancing. My degree will be in social work, so I knew that by taking the shelter job I could have much more potential for advancement than if I did not. And so that’s what I did: I took the job and over the weekend wrote a note of resignation, stuck it in an envelope with my office key, and quietly slid it into the drop box. No one ever called or gave me any problems, and I never looked back. Now all I need is my last paycheck!
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Wow. This really resonates with me (and many others, it seems).
I was fortunate to be at the worst job I ever had for only three months. During my second year of college my small town didn’t have a lot of openings, but there was a new chain restaurant opening up in the next town over. I applied and interviewed to be a Server Assistant, which was explained to me as someone who assists the servers until they learn the ropes and becomes a server themselves. I wasn’t going to be tipped directly, but I’d get minimum wage ($5.25/hr at the time) and a share of everyone’s tips each night that I worked.
What I really was hired to do was to be the Salad Bar Bitch. I worked one of two shifts: I’d ether arrive two hours before opening to stock the salad bar (typically 10am-8pm), or I’d close down the salad bar at night (2pm-close).
The problem was that everything – I mean everything – had to be handwashed. All of the bowls and utensils were pewter and the fake plastic lettuce decorations had to be scrubbed by hand because none of it was dishwasher-safe. Then I had to dry it all and reset the salad bar with clean decorations and bowls for the next morning.
Since I had classes during the day, I almost always ended up closing. It took about 30-45 minutes after closing time to get all of the leftover food back into containers and into the fridge (yes, we saved it). Then it took my nearly an hour to hand-wash and dry the hundred pieces of plastic lettuce, the 65 pewter dishes and the 50 pewter spoons. I didn’t mind washing the dishes except that the actual dishwashers got to use a machine AND were paid more than I was.
I was told that I’d get faster with practice, but even after 3 months I was almost always the last one to leave. I often didn’t get to leave until well after 2am. I could tell the management was skimming my tipout because they ALWAYS handed me a $20 bill instead of calculating what my share was. I remember standing at the sink with a huge pile of dirty pewter and stewing about how this wasn’t the job I applied and interviewed for.
I still don’t know how I passes calc 3 that semester; I had class at 7:40am 3 days per week and I always went, but often it was on 3 or 4 hours of sleep.
Incidentally, the job I have now is also not the job I applied for; I got shoehorned into a position that overlaps 80% with the advertised position but with a lesser title, less training, and less pay.
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I love this story because I completely understand how that must have felt.
I quit my “worst job ever” on August 6th and have not looked back. My strangest realization thus far has been this: I was eating between 10 and 15 full-sized candy bars per work week in an attempt to deal with the stress at that under-staffed retail bank with mostly commercial customers.
I have already lost EIGHT pounds since quitting, and I am finally almost feeling de-stressed. I have suffered that amount of stress before for reasons that meant something to me (father’s illness and subsequent death when I was 14 and others).
This JOB was NOT something in which I was willing to lose myself completely. Six years was far too long to spend there, but I am thankful to have learned what I do not want out of a job!
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To the person who made the “pyramid” comment…. There is nothing wrong with companies who sell products though “network marketing” and use what you call a “pyramid” style pay plan.
Let me point out that ALL businesses operate that way… it’s just not as obvious. If I go to Walmart and buy a bar of soap… a lot of people get a “piece of the pie;” the cashier makes money, the stockers, the drivers, the distributor who sold Walmart the soap and trucked it to their stores makes money, the manufacturer makes money, the ADVERTISING medium that advertised the soap for them (perhaps TV commercials), makes money, Walmart makes money, and the CEO (at the top of the pyramid) makes money.
All sales environments operate pretty much the same way. Insurance, Real Estate, Retail, etc. When I was a manager of a ladies clothing store I “recruited” salespeople, trained them and, when they sold, they earned commission on top of their hourly pay. I also got an “over-ride” on their sales, in the form of a bonus. The more they sold, the bigger my bonus, because their success was, in part, due to the training and environment I was responsible for providing to them. If I trained them well… they, and I, made more money. That is fair.
Did our customers care that they made commission and I made a bonus? No. They just liked the clothes.
The concept of network marketing replaces a “box” (a physical store) and replaces mass media advertising, with a “network” of sales people. Instead of advertising, the “reps” sell through “word of mouth.” Because the company saves the money they would have put into building/renting and stocking stores, (and/or advertising on TV, etc), they can take that money and, instead, give it to the sales staff. Most products you buy, whether you buy them in Wal-Mart, or from a network marketing company, have about the same % of manufacturing “hard cost.” It’s how the rest of the “pie” is divided up that determines what type of “category” the business falls into.
Admittedly network marketing gets a “bad rap” because there are LOTS of network marketing companies that, frankly, have “bad” products (overpriced, in an over-saturated market, etc) and the companies are poorly run. This makes it difficult for people to really be successful.
They also get a bad rap because many teach their people to do the same thing that insurance company was teaching… which is to “sell the world” – push it on everyone, regardless whether they are really interested, or whether they need the product (or push the “business” – whether or not they need, or want, a “sales job”).
In my opinion… this is stupid. It annoys your “prospect” and it is frustrating for you, because you have to suffer rejection over and over again. Of course, companies with BAD products have to sell this way… because not enough people truly need their product.
But for companies that have a quality product or service… they need to (and many do) teach their people what I call “professional selling” …you FIRST determine the customers needs. If you see they truly need your product… then, and only then, do you try to sell them your product. If you can see they don’t… just “walk away.” You will find, in some situations, that those same people will later refer someone to you that they see DOES need what you are selling. But if you annoy them by being pushy… you’ll never get referrals.
Also… when I say “sell them” … what a professional really does is EDUCATE them and remove any obstacles in the way of them buying (sometimes this is financing, for instance). A good salesperson is, essentially, a teacher. If your prospect is truly “qualified” (they need the product), and if you are a good teacher, and if there are no REAL obstacles that cannot be overcome, then you make a “sale.” When you do it right… your client should never “feel” like they were “sold.” There is a saying in sales… “Everyone wants to buy – but no one wants to be sold.”
There ARE a few GREAT networking marketing companies out there with great products (you just have to know what to look for). One clue is to find out how much money the company makes off SALES of products, versus “recruiting” of new “salespeople.” Also, how many people “drop out?” If those numbers are high, that is a red flag (it’s hard to find these numbers but sometimes companies will say how many “reps” they have, and if you know their sales volume you can calculate the average sale per rep. If it’s really low, that means they have a lot of “dead wood” – people on the books, but not buying or selling product). Another red flag is if they charge a lot to get into the business (not good if they make as much, or more, recruiting then they do from product sales). Interestingly most states have strict laws governing “network marketing” businesses, and actually require some token fee (less than $50) per year to maintain status. I’m not sure what the legal reasoning for that is…. but if you see a network marketing company that is charging much more than that to be a “rep” … that is not a good sign. Good companies keep that fee low, and the money you DO spend is spent on their product or service… and if you love and need it anyway, then it’s money well spent.
If you DO find a company with a great product (Rule #1 is never sell a product that you don’t truly want, or need, for yourself) … AND you ONLY sell to “qualified” leads (meaning you ask questions to determine whether that person would actually BENEFIT from your product as you do), then you can do quite well.
One of my friends currently makes over $10,000 a month after a little over a year with his network marketing company. He has never made that kind of money before… but it is a great company, with great products, and he focuses ONLY on selling them to people he has already determined will truly benefit from them. He asks the right questions, upfront. I was with him once and we got into a conversation about “what do you do?” with someone we met. He gave them a quick answer, then asked them a few questions. When he determined that they were not a prospect, he didn’t try to sell them… he simply said… “I can tell that our product is probably not something you would want or need, but people who…” he then described the type of person that his product DOES help, and why it helps them. It was a quick conversation… but the guy actually asked for his card and gave him his card… and said that his brother-in-law would probably love it. So my friend got a referral by NOT being a pushy salesperson. THAT is the right way to sell.
One benefit of network marketing is that, if you pick the right company, and treat it PROFESSIONALLY (like a real job), you can build your income over time to a level where, if you want to slack off for a month or two, it STILL pays you. You can work from home and be there for your kids, you have control over your own schedule, etc. There have been MANY millionaires made in network marketing. However… it is still “sales” …and that is not something that everyone can, or wants, to do.
I’ve worked in many different professions… restaurant, retail, hotel, car sales, and, yes, network marketing. I LOVE sales… because I will ONLY sell things I really believe in and I’ve met a LOT of fabulous people that I’ve helped with what I have sold to them. They also loved what I sold them (everyone wants to “buy” – but no one wants to “be sold”) because I didn’t “push” or pressure them, and because I don’t try to pound square pegs into round holes (if you get my meaning).
If you love people, if you find the right product or service to sell, AND if you learn “professional selling” … sales can be the BEST job in the world and a lot of FUN. If you pick the wrong product, if you don’t have the right personality, AND, most importantly, if you don’t get the RIGHT training (read books!), you will fail, and you will hate it.
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Sue:
I know it has been awhile, but what MLM company(ies) do you work with? I am looking for some with the qualities you mention, such as a good training program, a quality product, and professional sales. Would LOVE to learn more or hear from you on some ideas.
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Sue:
Like Mike, I am interested in the name of the company you are referring to – sounds like a great place to work
M7
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Perhaps Sue is no longer following, but I would love to learn more. I am looking for business opportunities and would love to check into the companies she is referring to. It appears this is an old post, but hopefully she will check in and provide more info as it seems that she knows of some great options, and that several people are interested in such.
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There is something to be said about having a terrible job… because it reminds you that even thought things are frustrating it could be worse…
So for that reason alone these terrible jobs are a great way to manage expectations.
I’m sure that before taking this job JD wouldn’t be so happy going into the family business, but by comparison the family business is a great job.
-Mike
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Thank you! I was lured from a job at a community non-profit into a Document Management Sales position that promised “endless income potential”. That was 6 months ago when my house was under threat of foreclosure and my son was getting ready to turn 1. Never make a big decision, like changing careers, when under duress!! This sales job makes me feel like a soul-less shell of my former self. It is truly awful. I have never been so depressed. Alas, I have a new job at another non-profit lined up in March- I hope I can make it that long.
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I can see where you are coming from on that. There are two kinds of salesmen one who is a great lier or really believes in the product they are selling, You were neither. You felt horrible lying to these people, and you didn’t believe in your product. And believing in your product means you know it is a good product that you would buy yourself, Not to many people who do sell these days believes in their product they are just real good at lying. I admire you for not letting it drag you totally down. You made mistakes but it looks like you learned from them so you got an expensive lesson.
Take care
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You, sir, are a great storyteller and onde of many insurance failure examples,
Allow me to present the flipside of your account. Briefly.
I had a great amount of money from the family business but was very frustrated and underaprecciated. I left.
Insurance had me with a larger income in a matter of weeks. I have seen many like you. I was failing myself for a period of time, but kept going just like yourself.
I find the door to door strategy to be extremely rude and bad for business.
There are so many varied testimonials for insurance salesmen, which is a proffession that gets no respect, it doesnt matter when the cash flows in.
There is a saying that says that the fair is the fair, only he who tells the story imprints his point of view, and you will hear a different version from the man who won the prize and the one who went home emptyhanded.
I believed you failed before you began. Just like every battle is won before it is ever fought, it so works the other way around.
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Hey JD thanks for the story, ive just had an awful week regarding interviews for sales jobs and realised this stuff is not for me. Thanks for giving me the early warning about sales and hope everything is better for you now
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Thank you so much for this entry, and I thank God for allowing me to find it. I recently received a call for a job I don’t exactly remember applying for. Now I’m 19, 20 in a few days and I’ve finished college. I want to kick start into a career as feel I cannot concentrate enough to go into uni.
So anyway I get this call and go for the interview and this well presented gentleman sells me this idea of being a sales man but the main goal of the company is to train salesmen into managers to fill the vacuum as the company is on high demand. Yeah, high demand (no offense) to fund-raise for charities and sell security systems.
Today was my first day from the interviews which started 2 days ago. I, honestly HATED it! I’ve been having second thoughts since yesterday! I love interacting and communicating with people but walking around an estate all day (I do not mean to sound lazy, I am not a lazy person) without getting paid and having to cater for your own journey to and fro to these ‘territories’ back to the office and then home, was too expensive. And doing it from 9am till 9pm sometimes 10pm was I’m sorry to say, a bleeding nightmare!
I was on the verge of losing my girlfriend because she would have had to cancel the plans and surprise she had made for my birthday and I certainly haven’t been eating good either.
Thanks so much again for this post and I’m glad I opened my eyes and saved myself spending £20 a day only on travel and food – making 0 sales!
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Thanks so much for writing this article. It just helped me avoid making a decision to go into sales with no experience in it. Although it would be for windows and not insurance, these days, going door to door usually preys on those at a disadvantage. I would be spending my own gas money, etc. to get to where I needed to go and this all sounds very similar to what I’d be getting into, or rather, now avoiding.
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