People love to complain about lousy products and crummy customer service. Last week, I complained in this very space about my Ford Focus. My3cents.com bills itself as “the leading source of real consumer advice.” It’s a place to share your experiences with others.

Visitors come to learn, interact and voice opinions regarding companies, products and services in our open community. Learn from other consumer experiences, and help others learn from your own personal consumer experiences. Join the revolution today and start being heard!

The site includes:

• Consumer reviews — Registered users can post reviews of products and services. For example, here’s a complaint about CVS: “I purchased wine, pretzels and potato chips for a party I was going to. The prices listed on the shelf were completely different from the prices charged.”
• Review updates — Users can also post follow-ups to their original reviews, such as the story in which Wal-Mart gave away a customer’s car to a complete stranger.
• An (infrequently updated) consumer news blog.
• A list of consumer recalls.

My3cents.com isn’t just for complaints — it features compliments, too. (More examples here and here.) The database of reviews is searchable by category and by company. Some of the reviews are entertaining, such as this bizarre complaint against Wal-Mart. (Can this be for real?)

The site also offers easy access to tools like the Better Business Bureau complaint system, the National Fraud Information Center, and information about dealing with telemarketers.

See also: Rip-Off Report

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