Darin has made a game out of saving money. Twice a year he sits down with his bills and tries to see how much he can save. Here’s his story.
Each year between Christmas and New Years Day, I sit down with my bills and undertake a Reduction Quest: my twice-yearly process (I also do it around the 4th of July) to contact service providers, and to look for opportunities to reduce my family’s costs. A phone call to customer service is generally all that is needed to review currently available specials, promotions, or price reductions that might have become available since the last check.
Some examples from my last Reduction Quest:
- A three-minute call to my newspaper’s subscription line netted me yet another discount on the cost of my weekly paper delivery. (We get the Sunday paper for the coupons and sales ads). A Sunday paper in my community runs $1.50 at the rack ($78/year). Subscribing via a promotion last year dropped that to $30.58/year (59 cents a paper). My last Reduction Quest found a new promotion that will reduce the price yet again to $23.22/year (45 cents a paper). The Reduction Quest has dropped my newspaper subscription by more than 70%.
- My former long-distance provider changed their plans all the time. I recently found that I was being billed a $3.95 monthly service charge plus $0.10 a minute for long-distance calls! My wife and I usually make long distance calls on the cell phone, but sometimes we forget. An average month with fifteen minutes of calls would cost us $5.45! A call to customer service yielded little in the way of savings, so I made a three-minute call to switch to another long-distance carrier which charges us no monthly fee plan and less than three cents a minute. Now our fifteen minutes of long-distance runs about 44
cents a month, a Reduction Quest savings of over 90%. (Note: There was a charge from my phone company to change long distance providers, but that cost was made up in less than two months with the savings from the new company). - Customer loyalty is also a huge boost for a Reduction Quest. I recently called the pest control company that sprays the exterior of my home on a monthly basis. (I don’t like the idea, but the area we live in is teaming with creepy-crawlies.) I asked about available specials, etc. At first, the customer service rep indicated that the price I was paying for the service had not changed since I had started with them nearly three years ago (which was already saving me nearly 30% from today’s prices). I asked if they had any customer loyalty programs and she responded by giving me a $55 credit on my next bill.
These are just a few examples of many reductions I have netted for my family’s monthly bills. Take an hour or so to go through your own bills, and start your own Reduction Quest. You might reduce the APR on a credit card, lower the monthly charges on a recurring bill, gain a one-time credit or bonus, or maybe even a combination of all of the above!
If you have a Reduction Quest success story, please post it in the comments!
What I’d like to see is an actual step-by-step process a person uses to ask for a price break. Do you simply call up and say, “Is there anything you can do to save me money on this bill?” Look for two additional “ask to save” stories later today.
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This reminded me to to call my newspaper (the Boston Globe) – last year I got down to 75% off my daily subscription by calling and asking them to change me to Sunday only – they basically gave me the weekly for the price of Sunday. I noticed that recently the price went up to $30/month (the regular rate) and I’d been meaning to call again. I just called and again asked to switch to Sunday only – they immediately asked why – I said it was due to the price increase, and they gave me a 50% off rate immediately. I think a similar result would occur from just saying you’re considering unsubscribing due to the price, or mentioning one of the “new subscriber” deals you see all over the place – generally they want to keep your business. 2 minutes of my time, saves me $15/month. I know the paper is a luxury but I like reading it every day at home – and at that price it easily pays for itself from my coupon clipping on Sundays.
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I was able to save a few dollars a month by calling my cable company recently. I already have a package deal that gives me the cheapest price but the person I talked to switched me to the new subscriber rate. It only lasts for three months but they said to call back when it runs out and see what specials are running then!
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On my blog today, I just wrote up a transcript of a conversation I had with Capitol One. To sum it up, I got a $29 fee waived and my interest rate lowered by almost half.
And I didn’t have to ask. I was just nice.
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[...] Reduction Quest: How to Save at the Money Game A twice-yearly exercise to cut your bills. [...]
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Love your site! I had a subscription given to me for Wired Magazine…When it came up for renewal, I was in sticker shock! Over $50 a year! I threw out the renewal notice(s) and eventually get a phone call from a ‘direct seller’ of the magazine. End result- 4 year subscription for $22! (Not per year, TOTAL!)
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[...] Reduction Quest: How to Save at the Money Game A twice-yearly exercise to cut your bills. [...]
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[...] you to subscribe to my RSS feed. Thanks for visiting!You know that it’s a good idea to ask utility providers for better deals once or twice a year. But did you know that you can apply the same principle to be sure [...]
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[...] Reduction Quest: How to Save at the Money Game A twice-yearly exercise to cut your bills. [...]
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