Vincent sent me a story from the latest issue of Business Week. On its surface, “The Poverty Business” is similar to pieces I’ve featured before, including Marc Hedlund’s guest-post on the dangers of the payday loan trap and my own review of Maxed Out, a film about the credit industry. In this new article, authors Brian Grow and Keith Epstein offer a complex view of the subprime lending problem.
In recent years, a range of businesses have made financing more readily available to even the riskiest of borrowers. Greater access to credit has put cars, computers, credit cards, and even homes within reach for many more of the working poor. But this remaking of the marketplace for low-income consumers has a dark side: Innovative and zealous firms have lured unsophisticated shoppers by the hundreds of thousands into a thicket of debt from which many never emerge.
Grow and Epstein look at various aspects of the subprime lending industry, providing stories of a woman who borrowed money for a car she could not afford; a tax-preparer that touts refund-anticipation loans; a senior citizen lured by the promise of a cheap computer; and two sisters who are mired deep in debt. The article features yet another warning about the danger of payday loans:
Thomas finances much of what she buys, but admits she usually doesn’t understand the terms. “What do you call it — interest?” she asks, sounding confused. Two years ago she borrowed $400 for rent and food from Advance America Cash Advance Centers Inc., a payday chain. She renewed the loan every two weeks until last November, paying more than $2,500 in fees.
These stories break my heart. While the borrowers are making the decisions to take on the debt burdens, they’re doing so without a real understanding of the consequences. They don’t have a financial education. They lack fundamental financial literacy. They probably don’t ask questions (not that they’d have a frame of reference for asking the right questions). This makes them easy targets for people who would take advantage of them.
The authors are scornful of predatory lending, especially the tactics used to part the poor from their money. They see lots to condemn in the greedy companies who lure “unsophisticated shoppers” into debt they cannot afford. But, unlike Maxed Out, which doesn’t address the notion of personal responsibility, Grow and Epstein suggest there are two sides to this issue.
Nobody, poor or rich, is compelled to pay a high price for a used car, a credit card, or anything else. Some see the debate ending there. [...] Others worry, however, that the widening income gap between the wealthy and the less fortunate is being exacerbated by the spread of high-interest, high-fee financing. “People are being encouraged to live beyond their means by companies that are preying on low-income consumers,” says Jacob S. Hacker, a political scientist at Yale.
It’s refreshing to read an article that spends time examining the bad choices debtors make, an article that features somebody confessing, “I should have done my homework.” “The Poverty Business” also features postscripts describing how some of these people have managed to salvage their situations.
One can sense in the piece a deep sorrow for a society that has reached a point where it is acceptable for businesses to squeeze money out of those who can least afford it.
This article is long, but it’s well worth reading. Vincent adds: “Be sure to read the related items to the right side of the text. Some of the items are text, some are graphic. I think you’ll find that they help to enrich the article.”
The related items include:
- Chart: Borrowing binge
- Graphic: Extreme interest
- Chart: The other banking system
- Graphic: From thin wallets, big money
- Extra report: Study now — and pay and pay later
- Chart: Expensive debt
- Extra report: The economics of the poverty business
- Extra report: Cutting the cost of poverty — This is probably of most interest to GRS readers
[Business Week: The poverty business, via VinTek]

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May 16th, 2007 at 5:32 am
As soon as I become a resident of alexandria, I’ll be starting a petition drive to ban payday loan services from the city.
Yes, they fill a niche that loan shark fill, but they mire folks in unescapable debt, and that side of capitalism (of which im a raving capitalist) I despise.
Whatever happened to making a good honest buck?
May 16th, 2007 at 5:44 am
At times I’ve been sympathetic to the notion of banning these businesses, but I’m concerned that this simply creates opportunity for adjacent districts that will be too hard to resist. The more thorough solution would be an education campaign that includes volunteers willing to station themselves along the sidewalk leading up to these establishments.
Ultimately I think we will need to present a more equitable alternative if we expect these businesses to vacate our communities. Maybe a consortia of progressive faith organizations could establish a lending pool at fair rates.
May 16th, 2007 at 5:56 am
Duane, I think that education is ultimately the answer, too. How is a difficult question, though. What’s the best way to reach people, and to inform them about the dangers of high-interest debt. Basic financial education is important, but nobody seems clear on how to make it happen.
May 16th, 2007 at 6:00 am
Just when you think you are out, they drag you back in. To debt, that is. Very tough.
I almost got a credit card today after being debt free for over 7 years. ‘They’ just don’t let up.
Good article. Thanks.
May 16th, 2007 at 6:12 am
Don’t forget that its hard to understand high interest without a solid grasp of the fundamentals of maths, which not everyone has.
I’m interested in the idea that the widening gap between rich and poor maybe a contributing factor. I also wonder whether or how much this problem has been affected by the growth in the mass media.
May 16th, 2007 at 6:16 am
I’ve taught financial management classes for free (just held at the apartment community room on a set night) where I talked to folks specifically about avoiding such places, and how to manage their money using very simple devices. Folks with advanced questions came close to the end.
It was something I could do to help out the community (lots of poor Hispanic folk, good thing I can speak Spanish a bit).
But I’ll be driving to ban these places. I thought about the consequences, and i believe the benefits outweigh the costs here
May 16th, 2007 at 6:20 am
As for the widening gap between the rich and poor, alot of that is statistical trickery (because the top earners simply earn so much).
I have my own statistic that I pay attention to. I call it the standard of comfortable living. I’ve figured out how much a family of four needs to make (in the NoVa area) to live comfortably…ie…pay for shelter, food, clothing, taxes, and the basic necessities. It’s about 50K in this area. So I want to see if, over time, and (keeping this figure adjusted for inflation) whether or not more families are above this line than below it. The trend is good here. I imagine its not good in Detroit.
Income inequality isn’t a problem when society’s basic needs are met and folks can live decently. It becomes one when some folks can’t. I’m not going to feel left out or impoverished if I can’t afford a boat and my neighbor can. Ya dig?
May 16th, 2007 at 6:29 am
Great article! I think this compares nicely with the Maxed Out post. I used to think it was mostly the borrowers fault for living beyond their means, but now I believe the borrower deserves maybe 10% of the blame. Borrowing money, when done right, can be a powerful tool to raise yourself out of poverty. Predatory lending represents capitalism taken to its brutal ugly extreme.
May 16th, 2007 at 7:01 am
The gall of a payday loan company calling itself Advance America…well, it boggles my mind.
May 16th, 2007 at 7:10 am
I would agree with the above posts in that there are many issues going on here and need to be changed. Things need to change and I want to help. Would anyone want to team up to tackle these problems head-on and create real change in their community?
May 16th, 2007 at 7:47 am
Sadly, this type of thing has always happened…for instance, indentured servitude as a work option in our post-slavery era. That type of thing took advantage of people’s ignorance of business arrangements.
I agree that education is the answer, but the folks that would benefit most from this education, likely won’t see the value of it initially, so there’s going to be resistance. It really is a catch-22.
I certainly don’t want further government intervention in business affairs, and sheltering people from the realities of business practices seems unenforcable. If the payday loan folks were removed, they’d likely be replaced by something even worse (Rocky Balboa style underground loan sharks).
May 16th, 2007 at 8:09 am
I also agree that education is the answer, and as I was reading this kept thinking that financial literacy is a cause I would like to devote volunteer hours to. Do you or any of your readers know of any existing organizations that do this kind of work? I did a quick search for stuff in my city (probably not using the best search terms) and found stuff that was either in conjunction with employment training/job search centers on budgeting while you’re unemployed, or financial literacy for high school students — both of which are great, but it feels like there must be someone out there making an effort to directly reach and work with the working poor, who do seem to be the population in the most danger.
May 16th, 2007 at 8:51 am
I know this is going to be a rather unpopular point of view, but they all shot their own foot off. No on forced them to sign the papers. It doesn’t take a lot of intelligence to realize that buying a car that is worth half your annual income isn’t a great idea when you are barely getting by.
I agree education would seem like the answer, but you have to have people who want to learn about this first. Without that the information will go in one ear and right out the other side. So in the end, we can hope and put money towards programs that just put little sticks in the river, but ignore that fact the river is still mostly going around the stick.
People have to want to change their lives otherwise nothing you can say or do will make a difference. I have personally watched two of my brothers turn into drug addicts. It’s painful to watch, but nothing you can say will change anything until they are ready to change.
May 16th, 2007 at 10:33 am
Very sad read. Yes, these folks should take more responsiblity for themselves. On the other hand, do they have the education or knowledge necessary to make informed decisions? The expansion in credit has been good for some of the working poor, it has allowed them a car to get to a better job or a home to start building equity.
There was a quote in the article - “no one is forcing these people to pay for an overpriced car or tv” and that is true. However, I think that all financing should be accompanied by some type of ‘truth in lending’ statement that clearly and accurately discloses the price of the product (car, home, tv, whatever), the terms of the loan (10% for x month, 15% for x months, the ANNUALIZED interest rate) and an amortization schedule that clearly shows a customer how much they will end up paying in interest. Anyone who has bought a house that has reviewed an amortization schedule has had that gut check - I’m going to pay HOW MUCH in interest over the course of the next 30 years.
May 16th, 2007 at 10:38 am
Another thought. Shortly after I graduated from college I took a personal finance course through my local adult education system (part of the public school system). I had gone all the way through high school and college without ever being forced to take a personal finance class. These types of classes (indeed all of adult ed) should be available free of charge for people who make under a certain amount of money.
May 16th, 2007 at 11:54 am
Pack your bags! You’re going on a (liberal) guilt trip!
Personally. I plead not guilty.
May 16th, 2007 at 11:55 am
To follow up Sam’s post, I think personal finance needs to be a high school requirement. It’s around that time when kids can get credit cards and wind up in a mess of debt. There were a lot of my friends that did very well in school, but their finances were terrible. 5-10 grand in the hole at age 20 was not uncommon.
May 16th, 2007 at 12:07 pm
You’re going on a (liberal) guilt trip!
???
I’m not sure I understand your comment. This article has nothing to do with political ideology, which is one of the reasons I like it. I didn’t like MAXED OUT because I felt like *it* was trying to play politics, blaming conservatives for a problem that’s much more complex.
I’m not sure that it’s “liberal” to point out that there’s a complex issue here, that certain companies are engaging in predatory lending practices, intentionally trying to lure people to borrow who will have difficulty repaying. Similarly, I don’t think it’s “conservative” to point out that there are people out there making stupid choices, and that these folks need to be educated, and that they need to take responsibility for their actions. Both cases are true, and both combine to create a rather nasty situation.
The Business Week article is excellent precisely because it sidesteps politics and explores the issue thoughtfully.
May 16th, 2007 at 1:44 pm
J.D.: Thanks for your thoughts. To me, no matter how even-handed these articles try to be, the ideological undertones are there. I absolutely agree that this is not a black-and-white issue and I did not intend to make it so.
Lately there are numerous discussions going on regarding the state of credit card debt, student loan debt, the implosion of sub-prime mortgages, pay-day loans, etc. going on in this country. I get frustrated that a majority of these stories tug at the heart-strings with sad anecdotes and glaze over the personal responsibility aspect of the situations.
I realize Business Week tried to do a more even-handed job, but take a closer look at how much space is allotted to talking about personal responsibility versus how much is spent talking about deceptive practices by the lenders and the desperation of the subjects.
It is a complicated issue, there is no doubt. I just wish more discussion would center on personal responsibility. Then again, I suppose articles pointing fingers at 67 year old widows who are forced to eat dog food in retirement just don’t sell as many papers.
May 16th, 2007 at 1:51 pm
Having used Payday advance before, I feel that I am qualified to comment on them. Do they take advantage of cash poor people, absolutely. But many do not have the credit to use nor the ability to save money for the emergency that comes up. When you are working for minimum wage and struggling to make it, any savings goes to the necessities such as rent, food ect. That extra 20% that they suck out of you seems like a small price to pay when you need the cash to pay the doctor. Many of the Payday loan places have a cap on how many times you can put off the repayment, and a few actually start putting the fees towards the loans.
Did I use Payday Advance loans, yes. Will I do it in the future - no. But those loans got me to where I can state that now.
Remember, the people to be condemned are the lawmakers and the payday advance places not the people who see no way out of a bad financial hole.
May 16th, 2007 at 3:39 pm
I see two things going on, although they usually don’t get broken out in stories like this.
There are definitely people who casually spend beyond their means without regard to or serious consideration of consequences.
There are also those who are living frugally yet are squeezed financially, perhaps by high rents and utilities (the homeownership rate of the working poor is close to zero), falling real wages, or health and medical expenses. A few years ago, a study was issues estimating that one in five Oregon renters pays at least half their income for rent. That’s 20 percent. Among the working poor and near-poor that figure must be much higher.
Hard NOT to be financially squeezed if you’re paying half your income for rent (not including utilities).
I found a place I could afford but it took me several months to do so. One problem low earners face - a problem known by very few - is that a high proportion of low-rent units are occupied not by those with the lowest incomes, but by perhaps more knowledgable or better networked people with higher incomes. (The best deals come on the market very rarely, and are often passed along personally; i.e. never advertised.)
May 16th, 2007 at 5:09 pm
Thousands of dollars in debt and they spend $880 on a wedding ring? $7900 on a 7-year-old Saturn?
I make more than both of them put together, have no kids, and I’ve never bought a car that costs that much (arguably, the Saturn shouldn’t).
The unfortunate fact is that there are no lending practices that can be banned to prevent people so lacking in the most basic financial skills from being financially destitute. At best, you can change the nature of their misery from “can’t afford usurious interest” to “can’t even get a job in the first place, because I can’t get a car, because I can’t afford a car and no one’s dumb enough to lend me money knowing that I have neither the ability nor the inclination to pay it back.”
May 16th, 2007 at 5:38 pm
Whether we like it or not, it is legal to lend money to people with limited conditions. Like it or not it is legal to borrow money. The (good) reason for both of these is the same, good use of credit is a benefit to the borrower, the lender and the economy as a whole.
It is also legal to make damn stupid decisions. People exercise this right far more often than either of the above two rights, but they also frequently overlap. Do people make poor borrowing decisions because they don’t understand the math? Certainly in some cases. But I’m more convinced that they would make the same decision regardless of whether they understood how much money it was ultimately going to cost them. Why? Because they want those funds for a reason- they want to purchase something at an inflated cost or to purchase something for which they have no need. That starting point isn’t rational in the first place, so why should the understanding that they’re going to pay WAY to much for the financing change anything? Generally they’re already willing to pay too much for the item, or pay for an item that they do not need.
While I sympathize with them for the plight they find themselves in, it was ultimately their decision. More to the point, the decision to obtain the good/service was an irrational one to begin with. We can’t ensure that every decision is rational, in part because what is rational to you may not be rational to me. When we get to the point that we (as the government) are willing to start saving people from poor/irrational decision making we’ve got a lot harder education problem than you might think. For one thing that same thinking applies to anything the majority happens to think is wrong, from abortion to gun ownership to buying Chrysler at an inflated price.
May 16th, 2007 at 5:54 pm
Ian, I hear what you’re saying, and that’s how I run my finances too. But I was a welfare kid growing up, and grew up surrounded by people of very limited means, and remember a lot of what the mindset was about finances.
I think poor people, in general, are more heavily influenced by advertising as “the way it is” or think it reflects “the way rich people do things”.
I’m thinking of a conversation I had a while back with a mother at my daughter’s elementary school. My husband and I combined make a bit over the median income for our (expensive) city; this lady is a single mom and I imagine pretty low income, based on our conversations about her job-training experiences.
Anyhow, she saw that my toddler was wearing a Land’s End brand winter coat, and asked me if I liked it–that she heard they were good coats, but she wasn’t sure about spending that much money on a coat that her kid might not fit into next winter. I told her I did like it, but that I’d gotten it for probably $5 at Goodwill when my older daughter was a toddler…that it was $5 very well spent, and that I would never dream of paying $50 for a child’s coat!
The interesting part was the look of complete surprise that passed over her face. As if she couldn’t believe that someone who could afford $50 for a coat wouldn’t choose to do so, or would prefer to buy used, or would proudly admit it, or something!
I remember that mindset from when I was growing up (although I don’t know how much of it was the painful hyper-awareness of status of a poor teenager). But along the way I got educated in the ways of better-off people, and learned a whole new set of social signifiers, and made a virtue of the thrifiness that was for a long time a necessity.
May 17th, 2007 at 5:07 am
[...] The Cost of Poverty (via Get Rich Slowly): Scholars are trying to come up with new ways to address the financial problems of the working [...]
May 17th, 2007 at 5:25 am
[...] The Cost of Poverty (via Get Rich Slowly): Scholars are trying to come up with new ways to address the financial problems of the working [...]
May 17th, 2007 at 6:31 am
[...] The Poverty Business An excellent piece of food for thought. (@ get rich slowly) [...]
May 17th, 2007 at 8:25 am
I own a company that provides personal finance education in the workplace. Recently a payday loan company contacted me to advertise on my website. I wrote them a scathing email back. This would be like Marlboro contacting the American Cancer Society to advertise on their site. These folks are reprehensible.
May 17th, 2007 at 9:54 am
The real solution is to educate people about interest rates, loans and so on. Then let them make their own choices and stop bailing them out all the time when they fail.
May 17th, 2007 at 10:02 am
Is this type of practice really that much different that big companies preying on people by paying wages that are practically slave-like?
May 17th, 2007 at 11:42 am
In regard to the payday advance industry, it is important to note that it is here because there is a customer demand for the product. And for many consumers, it is the best and most economical choice. For example, when comparing the cost of a $200 payday loan – approximately $30 – to the cost of a late credit card payment (approximately $37) or a bounced check (NSF plus merchants fee average around $54), a payday advance is the best alternative. Also take into consideration that the average bank overdraft charge is $26.90 per check, regardless of how much that check is for!
There are going to be situations in which consumers get themselves into financial trouble because they make the wrong choice or abuse their options. As with credit cards, checking accounts, auto loans, or mortgages, a small percentage of consumers will overextend themselves. Since studies have shown that 90% of the people who get payday advances pay them off on time, would it really be in the consumers best interest to take away the option of payday advance? Financial education is the key, but working adults should be given options and freedom of choice.
May 17th, 2007 at 5:40 pm
[...] wouldn’t get your knees broken if you fail to pay up on time but I wonder, even about that. Get Rich Slowly has an excellent report of an article in Business Week entitled “The Poverty Business” [...]
May 18th, 2007 at 5:21 am
Good article. Business Week, however, does’nt appear adverse to being a part of the system, if they’re the ones getting paid. Right below “The Other Banking System” link is a paid ad promising:
BW MALL SPONSORED LINKS
Refinance & Lock In A Low Rate Now $150k Refinance for $437/month. Compare Up To 4 Refinance Quotes Fast.
That loan would have to be “neg am” to get close to that payment. I see all the Google Ads on your site also. They are ALL the same thing: “Cash Advance”, “Need Cash Fast”, “Payday Loan”. The The “Poverty Business” article is surrounded by them. What incredible hypocrisy to be able to see both on the same page.
May 18th, 2007 at 7:01 am
[...] at Get Rich Slowly has a link to Business Week’s Poverty Business article. It’s about the business of keeping poor people [...]
May 18th, 2007 at 7:23 am
@Mike
I can’t speak for Business Week, but I can speak for my own site. If you’re not a regular reader and/or you don’t understand how Google ads work, it’s easy to see how you’d be upset at the perceived hypocrisy. All I can do is ask you to trust me: I do not consciously allow ads for shitty places like this on my site. When I see them (or when people bring them to my attention), I place them on a blacklist in order to prevent them from displaying in the future.
You can read more about my fight against inappropriate ads here:
http://www.getrichslowly.org/blog/2006/11/21/my-fight-against-inappropriate-ads/
I mention this ongoing struggle all the time, in entries, comments, and in the forum. I’m aiming for a better solution than Google ads, but my blog needs to have about twice the traffic before that door is open to me. Until then, unless Google answers my e-mails and tells me how to block a class of ads (instead of blocking them by individual URL), I’m in a bind.
Believe me, I’m just as concerned as you are about this problem.
May 18th, 2007 at 12:15 pm
You are right. This is the first time I have been to your site. I do understand how Google ads work. I should have been clearer about the hypocrisy I mentioned. It was not leveled at you, personally. but at the media in general. I really appreciate your honest response. I realize you cannot control those ads.
Thanks for taking the time to clarify. I think my blurb and your response may clarify your position for anyone, like me, new to your blog.
May 21st, 2007 at 11:58 am
The City of San Francisco recognizes the debt cycle that many are pulled into by relying on check cashing businesses. For that reason they brokered a deal with banks that do business in the City to provide low- or no-cost accounts to every citizen of SF, even if they don’t have the minimum balance or a driver’s license. They also offer financial management classes to anyone who opens an account. This is exactly the kind of social service that cities should be providing to help their working poor. (Click on my name for more info.)