The Co-Op Network: Another Reason to Consider Credit Unions Print
Wednesday, 18th July 2007 (by J.D.)This article is about Choices, Money Hacks
This is a guest-post from long-time reader MikeVx.
For many people, access to automatic teller machines (ATMs) is an important factor when choosing a financial institution. With the growth of the Co-Op Network of ATMs, most credit union members now have access to more no-cost ATMs than any several large banks put together.
If your credit union is a member of the Co-Op network, you have surcharge-free access to most of the credit union ATMs in the country for withdrawals, plus a good number of others located in various places. The Co-Op Network website provides an ATM locator. Input a ZIP code of interest, and the site will list ATMs in the area.
As an example, when I input my home ZIP code in southeast Michigan, I get 100 ATMs within 8 miles of my home. I think it stops at 100 locations or 10 miles. Of the 100 locations I get, about 55 can take deposits. As my CU is headquartered in Minnesota and the nearest branch is by the airport 15 miles away, this is very useful. Also, I am close enough to the border that my results include a couple of locations in Canada. I have yet to try a Canadian Co-Op terminal, so I don’t know what the conversions might be like.
There are a number of no-deposit terminals in unlikely places. Gas stations, bowling alleys, and convenience stores. Some time last year, the ATM Axis, which runs the ATMs for all of the 7-Eleven stores I am aware of, joined the Co-Op Network. Except for some of the larger deserts, it is difficult to be more than 10 miles from a 7-Eleven in the US. If you need cash, you can usually get it. As a personal example: I was in Chicago last year, and spent a bit more than I’d planned. Getting extra cash was as simple as visiting a 7-Eleven that I remembered from the previous year at this event.
One drawback to the use of the network: Depending on the policy of your credit union, deposits made to network ATMs may not release for several days. While my credit union has a documented policy of holding for five days, in practice, network deposits release $50 immediately, and the remainder at the end of the next business day. This is for checks in the under $1000 range — they might be fussier over larger amounts.
The incredible saturation level of Co-Op terminals has another benefit. If the potential deposit delays are not a problem for you, it may not be necessary for you to give up your credit union account when you move. If the area you are moving to has a sufficient number of terminals, you can just file an address change and continue to use your existing account. Between network terminals, web access, and phone access, it should never be necessary to visit an actual branch after your account is opened. And given that some credit unions can be joined by mail, you may never actually have to visit your credit union. This can be useful if there is nothing in your area that you qualify for, but you do qualify for some other type of affiliation at a distant credit union.
To find out if your credit union is part of the Co-Op Network, you have several options. Look at the back of your ATM card, the Co-Op logo is triangular with the word Co-Op visible. Participating credit union ATMs will have a Co-Op logo posted or will mention it on the screen. You can see if your credit union turns up on the ATM locator, or you can just call and ask. (Hey, I’m a geek — I think of technical solutions first.)
For some reason, credit unions do not highlight the Co-Op Network as much as they should, which may contribute to the continuing popular notion that credit unions do not have enough ATMs. In practice, at least in non-rural areas, ATM availability now favors credit unions over banks, once you know the secret.
So check out your area, and see if you can give the commercial banks the old heave-ho.

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July 18th, 2007 at 6:13 pm
Yes, this is a great resource. I recently went on a cross country trip and downloaded (as CSV) a list of ATMs along our route. I took that list and converted it into a POI (point of interest) file for my Garmin nuvi. It was great to be in almost any city on our trip and just punch up a list of free ATMs.
I sent a request to make the entire network available as a CSV file but never got a response. It would be awesome if they just offered up a POI database file for folks with modern GPS systems.
July 18th, 2007 at 6:41 pm
I recently found out that the office of my new job actually has a Co-Op ATM right on-site. We only have about 200 employees there,but it’s right next to the coffee machine. You really can’t beat that.
July 18th, 2007 at 7:01 pm
Wait, you can make deposits in any ATM in your network? What?
Seriously… for a 5 year period I lived 150 miles from the nearest branch of my credit union, and did much of my banking by mail. Knowing that I didn’t have to do the mail thing would have been AWESOME.
July 18th, 2007 at 7:35 pm
I’d not heard of co-op ATMs. Thanks…I’m biding my time to switch. I really want to but it’s hard as everything it automated online for me at my current bank.
July 18th, 2007 at 9:03 pm
I work for a Credit Union, and even though we are located only in Wisconsin we have members as far away as California who use our services regularly all via internet and phone.
July 18th, 2007 at 9:24 pm
Great post. I made the switch to the local credit union about four years ago, and have never looked back. The easy ATM availability has indeed been one of the nice perks, especially here in the Seattle area where the Boeing Employee Credit Union is fairly large and has Co-Op ATMs all over the place.
July 18th, 2007 at 10:04 pm
@ben:
No, you cannot make deposits at all Co-Op terminals, but the locator does list which (if any) in your specified area will accept deposits. Of the 7 terminals in my city, 3 will take deposits, I can walk to the nearest one in 10 minutes.
Also, while most credit unions have joined the network, not all have, yours may not have been in. If you still have the account, find out.
July 19th, 2007 at 3:48 am
I’ve been with a CU for about three years now and haven’t looked back. For day-to-day banking it can’t be beat. In addition to the free ATMs everywhere, my CU, and many others, have shared branching. Which means you can walk into a CU branch halfway across the country and get access to the money in your account.
I’ve never understood why some people put up with the crap customer service and fees of huge banks like Bank of America when they could be with a credit union.
July 19th, 2007 at 3:51 am
I love my credit union! I make nearly all my deposits by mail, but in MA, Credit Unions are nearly all part of the SUM network which means you can use almost all small bank ATMs, which works great for me. My credit union also has free online bill bay and a great online interface. I have opened CDs via the web interface and just mailed back the paperwork.
July 19th, 2007 at 5:26 am
I miss my U.S. credit union. Here in Québec, there’s a huge credit union, Desjardins, that is no different from a big bank and in some ways worse in terms of fees. Each branch operates independently, so if you deposit a check at a Desjardins branch just a few blocks down the street from your own branch your funds will be frozen longer and you may have additional fees to pay. And there’s no free anything; the fees are as high as those of the conventional banks.
July 19th, 2007 at 6:11 am
For my day-to-day banking I’ve never used a bank in my life. My parents took me to the credit union when I was 5 and we opened a savings account, and I’ve been there since. When I was in college I used the university’s credit union and I maintain both accounts now.
July 19th, 2007 at 6:12 am
USAA, an insurance company and credit union for military and their family members, is where I do my banking. First, they’ll match or beat competitors’ interest rates for loans (loans with them is an amazing story in itself).
I can use any ATM anywhere for withdrawals. I’m charged the transaction fee at the ATM but at the end of the month (or whenever they deposit my earned interest for the month) I’m reimbursed for up to 15 ATM withdrawals. As for deposits, as long as I have a computer with internet access and a scanner, I do all my deposits by scanning checks and submitting them online. If I don’t have a scanner and/or internet access, I can request free deposit envelopes they’ll mail in about 10 days so I don’t have to pay the postage for mailing in my deposits. While one con to USAA is that there are NO branches, they’re a phone call away and I’ve NEVER BEEN PUT ON HOLD FOR MORE THAN 2 MINUTES…. EVER. It’s amazing!
July 19th, 2007 at 9:14 am
I work at a credit union that is part of the Co-op Network. It is truly an awesome resource for our members!
We are also part of the shared-branching network (http://www.cuswirl.com/) which allows our members to use other credit unions that are a part of this network.
They can go to other CU Service Centers all over the U.S. (and a few in other countries as well!) and do many of their regular financial transactions on the account they have with us - including applying for loans, ordering checks, etc, but using this other credit union as a conduit.
July 19th, 2007 at 2:01 pm
“In addition to the free ATMs everywhere, my CU, and many others, have shared branching. Which means you can walk into a CU branch halfway across the country and get access to the money in your account.”
I love that too. I remember at my old bank I had to talk to a manager or some such and fill out forms to activate “branch to branch” banking. And even then, you had to use a special slip and fill in a transit number whenever you did something at another branch.
I signed up at the credit union online, so I don’t even have a home branch. Any branch is as good as any other. But the real reason I switched is the lack of fees. Between ING and my credit union I can do all my banking without paying a cent, and get a decent interest rate on my savings. None of the big banks come close to that.
July 19th, 2007 at 4:55 pm
i can’t say enough about my credit union in vancouver, bc (ccec if anyone wants to join up)… they were AMAZING when I went overseas, just very friendly and efficient. I’ve kept the same account even though I live about a 13 hour drive from the branch, for the sheer sake of their flexibility. I can deposit in the city that I live in (not no fee though) but I can withdraw too - enough banking for my needs for now!
July 19th, 2007 at 7:43 pm
I don’t know that I’ve ever seen a 7-Eleven. The sure as heck don’t exist in Southern Louisiana or Southern Mississippi.
I wonder if Navy Fed is a member of the Co-op network.
July 20th, 2007 at 5:34 am
They are indeed, though a note on their website says “Navy Federal cannot accept deposits made through the PLUS System or CO-OP Network.”
So the big advantage disappears *snaps fingers* like that.
July 20th, 2007 at 6:31 am
[...] The Co-Op Network: Another Reason To Consider Credit Unions This is yet another reason to seriously consider your local credit union for at least some of your banking needs (aside from the great customer service and the solid interest rates on loans). (@ get rich slowly) [...]
July 20th, 2007 at 7:13 pm
[...] The Co-Op Network - If you frequently use ATMs and find it hard to locate one that doesn’t charge you a fee you may want to consider a credit union. The co-op network can provide a ton of locations that you can use for free. [...]
July 21st, 2007 at 7:13 pm
@ben:
That’s a bummer. I admit that my perspective is a bit skewed by viewing it as more important to get money out in a timely manner than deposits made. My payroll goes in by direct deposit, so other deposits are occasional and I could mail them in for all the timing matters on small random checks. Still, you have given another data point to the issue, people need to know to check the deposit issue if it is important to them.
Another possibility: Co-Op Service Centers are not exactly the same as the Co-Op network, maybe you can find one in your area and ask if they work with your credit union. The one nearest me works backwards from what I am thinking, I can use the ATM. but the office cannot serve my CU.
July 23rd, 2007 at 8:36 am
Good article, I actually switched to a CU about 6 months ago.
I’d been banking with WAMU since just about forever, liked their free checking and they have a lot of ATMs, plus all my accounts were linked in (prosper, ebay, amazon, etc.) to one of my WAMU checking accounts that i’d set up for my internet sales.
So here’s the story of why i switched. We buy group rate tickets from the movie theater, usually 50-100 at a time, and divide the books up among our friends since paying $6 to see a movie is a bargain over the $10 that tickets are usually going for now.
One of our friends gave us a check for $48, we deposited the check and it bounced. We thought the check was good, hadn’t done anything wrong, but WAMU charged us $6 because the check didn’t go through. Well, my wife called and they explained that was their policy.
It was a little strange, since i’d only heard about fees for NSF if you wrote the check instead of being the one who deposited it, but whatever - it was still too inconvenient to move the account, so pay the fee and move on. Then we got a second $6 charge 3 days later. Well, that was strange since it was for the same check. Called the bank and they said they’d tried to clear it again and there wasn’t any money in the account again. But wait i said, you just tried it 3 days ago, are you telling me that i’m out $12 for a $48 check that i didn’t write? Their response “These are legal fees we are charging.”
At this point I’m thinking to myself ok, so in another 3 days are they going to charge me another $6 if my friend doesn’t have the funds in her checking? What if she closed her account? would i just keep racking up $6 fees every three days? Instead, I try to play the customer service card with them.
“Look,” I said in my most reasonable tone, “I’ve been banking with you for 15 years now and this is the first time I’ve heard of this sort of fee. At this point you’re charging me $12 for a check i deposited for $48, when i called 3 days ago about this you said your policy was to wait a week or two before attempting to cash the check again, but you never mentioned that you were going to charge me again, and it’s only been three days. Can’t you do something about these fees, considering how long I’ve banked with you?
Honest to god response from the person on the phone. “I’m sorry you feel that way sir, these are legal fees we are charging.”
Interesting to note that they used the term “legal fees” both times i’d talked to them, must be part of their script.
My response, “We’ll i guess if you won’t waive these sort of fees, I’ll find another bank.”
Their response, “I’m sorry to hear that sir, is there anything else we can do for you today?”
Took me about 2 weeks to open an account with a CU, get all my direct deposit and online accounts pointed to the new bank, but it was worth it to walk into the WAMU branch and close all my accounts.
And that is how WAMU lost me as a customer over $12.
And now, I couldn’t be happier with the CU - ATMs are closer to my work, I have access to an ATM at my grocery store, and almost everything can be done online anyway.
July 23rd, 2007 at 8:53 am
[...] Rich Slowly posted an article about how the Co-op network is another good reason to love your credit union. I have to agree. I have had my accounts at a credit union for about 10 years now and I’ve [...]
August 4th, 2007 at 1:46 pm
I absolutely love my credit union. In fact when I have connections to open accounts in other credit unions, I drop $100 in and mail a deposit every year just to keep it active so that I have the membership.
My favorite and my primary credit union of choice is Advancial Federal Credit Union. Unlike many of the one’s I walk into which are like tiny fledgling banks, Advancial has the look and feel of a larger full service bank and pretty much all of the services to boot. Of course it helps that they have a branch in town not so far from where I live.
November 28th, 2007 at 5:52 pm
[...] the way, I was not bluffing about the nationwide system of free (and many deposit accepting) credit union ATMs. Another reason it pays (literally) to be well informed. (Actually, that might be the first reason [...]
July 17th, 2008 at 8:49 pm
While the CO-OP Network is nice (25k ATMs), the Credit Union 24 network is nicer (100k ATMs). However, the CO-OP Network and the CU Service Centers (shared branching) are related. Why a CU wouldn’t participate in any of these is beyond me. By comparison, Citi has 22k+ ATMs and BofA has 16k+ ATMs.