The October 2007 issue of Consumer Reports contains a credit card roundup, including an overview of the best and worst cards based on responses from 36,000 readers. The best cards generally came from credit unions, and the worst from large banks. “Almost anyone can join a credit union these days,” the magazine says, “and it might be a good idea, if only for a good credit card.”
There’s also a reminder that it pays to speak up when you’re unhappy with your credit card company. A simple phone call can often yield big results:
Readers who called their card issuers to negotiate a lower rate succeeded more than 50 percent of the time. And 79 percent of readers who tried were successful in persuading their card issuer to waive a penalty fee. In another recent survey the Consumer Reports National Research Center found that 57 percent of people who bargained with their banks or card issuers over fees saved $50 or more.
Finally, I liked the Consumer Reports guide on when to pay with credit, debit, check, or cash. Their recommendations:
- Use a credit card for large purchases because they offer the best purchase protection. Pay off our balance each month.
- Use a debit card if you don’t mind having the money come out of your bank account immediately, and as a way to be sure to avoid interest and fees. A debit card offers some protection, but not as much as a credit card.
- Use a check if plastic isn’t an option.
- Use cash at any time. There’s no risk of identity theft and it’s accepted everywhere, but you have little protection in case something goes wrong with the transaction.
The rest of the issue features an energy savings guide (with overviews of light bulbs, thermostats, and space heaters), information about vacuum cleaners, and the “Drive your car to death, save $31,000″ article that was all over the internet last weekend.
This article is about Basics, Credit Cards, Money Hacks Friday, 7th September 2007 (by J.D. Roth)


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September 7th, 2007 at 6:14 am
If you really wan´t to get rich slowly, I should suggest not to use a credit card at all but just try to safe for a expence (even if it´s a big one) If you don´t have the money for it, don´t buy it.
September 7th, 2007 at 7:03 am
I don’t understand how it would possibly be feasible to pay for a $200k house in cash.
September 7th, 2007 at 7:40 am
Our local food-coop had an interesting tidbit in their latest newsletter - their accountant points out that they pay over $68,000 a year in credit & debit card transaction fees! They found that for purchases under $20, the fees for using credit are lower, and for over $20, debit is lower…. but with check or cash, they don’t have to pay anything. I’ve always used credit/debit for convenience and consumer protection, but for a small local store I care about, I’m considering switching to checks to help them out.
September 7th, 2007 at 7:46 am
@Frank: The point is to always have cash to pay for your expenses. I still use credit cards because they’re easier at a lot of places (gas station), but I always have enough in the bank to fully pay off my credit card bill each month.
@Pete: This article didn’t cover mortgages. It’s very unlikely that you’ll put a house on a credit card either.
September 7th, 2007 at 8:50 am
So what were the top cards in the roundup?
September 7th, 2007 at 9:15 am
I’ve heard that Visa now offers the exact same protection with check/debit cards that they offer for credit cards. Anyone know if this is true?
September 7th, 2007 at 9:46 am
Agree with Mike, we use our credit cards for all our purchases and pay off the entire bill every year. With 3 to 5% cash backs, we earn hundreds of dollars on our purchases. If we had used cash, we would not have got the cash back + purchase protection. Credit cards are convenient if we are disciplined.
Jack: Here is the url of the round up of the top credit cards. http://www.consumerreports.org/cro/money/credit-loan/credit-cards/credit-cards-10-07/overview/card-ov.htm
September 7th, 2007 at 9:55 am
I just received the Visa Platinum card that will let me park the last of my line of credit debt on it at 1.9% until July next year. I may or may not have paid off all the debt by that time, but I’ll have a damn good start without facing the 8.5% interest rate, plus insurance, on my line of credit. I could be debt free, except for my mortgage, by 2009!
Once the new card was activated, I called another bank about the other card I no longer needed. Of course, they really did not want me to cancel, promising to waive the $75 annual fee and offering to switch me to a cashback program. I got them to credit me for the $75 fee I had just paid — bonus! I probably will cancel this card before the end of the year anyway, but it was nice to get that damn fee back.
September 7th, 2007 at 10:10 am
Seems like good reasonable advice for those who know how to budget/plan/save.
But, I’m off credit cards for good except for work expenses and travel expenses where I can’t use a debit card or where the company might put an excessive hold on fund via my debit card. Although I always paid my credit card balance in full each month, switching to debit had really helped me get my spending under control. I don’t think credit is evil its just not for me anymore. I’ve got lots of ING accounts where I’m saving for furniture, nused car and for building my dream house.
September 7th, 2007 at 11:15 am
just wanted to share this: I was reading this article off my RSS feed and decided to give my credit card company a call to ask if they could waive/refund a fee I’d been charged recently. I always pay my cards off early and never carry a balance, and what had happened was that I selected the wrong checking account by accident and the payment was returned for lack of funds, and I was charged a ‘returned payment fee’ of $39. It was my fault, but it was an honest mistake. So I called and asked if they could waive the fee given my history of on-time payments etc, and they did (all $39)! They did say they can only do it once, but since I don’t plan on it happening again, that’s good enough for me
September 7th, 2007 at 11:26 am
Another issue with credit cards is that they are an insulator between purchase and paymnent. That is why people who use credit or debit cards spend up to 30% more money, it’s just so easy. I don’t even have to pull out the card anymore, I just have to get my backside close enough to the Pay Pass reader, which makes for some pretty funny looking contortions at the counter.
September 7th, 2007 at 11:50 am
“Use a debit card if you don’t mind having the money come out of your bank account immediately, and as a way to be sure to avoid interest and fees. A debit card offers some protection, but not as much as a credit card.” (from above)
Not True. A Visa or Mastercard debit card carries EXACTLY the same protection as a Visa or Mastercard credit card.
September 7th, 2007 at 12:07 pm
My dad works at a credit card company. It used to be that exempt employees had to spend time doing customer services each month. He said he waved most of the fee complaint calls he got. Pretty much all of them, unless it was a pattern for this person to get late fees and the like.
September 7th, 2007 at 12:35 pm
Jon - that may be true if you run it as a credit card (signature-based transaction), but what if you run it as a debit card where you have to enter your PIN?
September 7th, 2007 at 12:43 pm
DO NOT pay for a rental car with a debit card. It hurts your credit score and they actually remove all of the ‘just in case’ fee money. They run your report before and just after you rent the car.
September 7th, 2007 at 1:45 pm
@Aaron Davidson:
Credit scores don’t matter to people who don’t borrow money because they HAVE money :-).
However, using a debit card for a car rental usually incurs a $200 to $500 deposit.
@JD:
“Use cash at any time. There’s no risk of identity theft and it’s accepted everywhere…”
Not at car rental agencies. See, I found out about the deposit on car rental because Enterprise wouldn’t take cash payment (even up front!) for the car I was renting from them. Its a security risk for them, apparently, to accept cash.
I also was refused a truck rental at Home Depot because I don’t have a credit card. They wouldn’t take cash either. What the **** is wrong with this country where vendors are taking plastic toy money (credit) instead of real money (cash)? My cash says “This note is legal tender for ALL debts, public and private.” How can someone “refuse” to take it?
September 7th, 2007 at 2:44 pm
Would it be crazy if a bank came out with a credit card that would add 10% to your purchases automatically and deposit them to a high interest savings account on your behalf?
A stipulation would be that if there was a balance on the card any money in the savings account would be funneled to the credit card balance.
But given how many people do not scrutinize their credit card bills, this would be a great to force yourself to save.
Certainly a scheme like this wouldn’t fly if you didn’t have good credit card habits, but I know I would sign up for it…
…mind you I took too much cold medicine this morning…
September 7th, 2007 at 2:45 pm
Re: legal tender, from the US Treasury web page:
I thought that United States currency was legal tender for all debts. Some businesses or governmental agencies say that they will only accept checks, money orders or credit cards as payment, and others will only accept currency notes in denominations of $20 or smaller. Isn’t this illegal?
The pertinent portion of law that applies to your question is the Coinage Act of 1965, specifically Section 31 U.S.C. 5103, entitled “Legal tender,” which states: “United States coins and currency (including Federal reserve notes and circulating notes of Federal reserve banks and national banks) are legal tender for all debts, public charges, taxes, and dues.”
This statute means that all United States money as identified above are a valid and legal offer of payment for debts when tendered to a creditor. There is, however, no Federal statute mandating that a private business, a person or an organization must accept currency or coins as for payment for goods and/or services. Private businesses are free to develop their own policies on whether or not to accept cash unless there is a State law which says otherwise. For example, a bus line may prohibit payment of fares in pennies or dollar bills. In addition, movie theaters, convenience stores and gas stations may refuse to accept large denomination currency (usually notes above $20) as a matter of policy.
September 7th, 2007 at 5:58 pm
I found this offbeat but interesting article about other advantages of credit cards over debit cards:
http://katiescredit.com/credit-card-beat-up-debit-card-and-took-his-lunch-money/
September 7th, 2007 at 9:13 pm
I agree with Frank. if you really want to get rich slowly, you won’t use credit cards. Do you really think that places such as McDonald’s have credit card readers for YOUR convenience? NO. Their studies have proven that you will pay up to 20% plus more for your food when you don’t feel the “sting” of paying with cash. It’s called marketing research. these places are out for YOUR money.
And to answer the question, yes it IS possible to pay off for a house. Just paid mine off in full 2 weeks ago after just 3 years. It just took organization, effort, and the realization that no one else cares if I’m rich. It’s up to me to be aware as the consumer.
-Brian
September 7th, 2007 at 10:01 pm
I’m getting ready to travel soon. I called my credit card to alert them, and while I was on the phone I asked about getting my interest rate lowered. I pay my balance every month, so it’s not a big deal but I was curious. Not only did they lower my interest rate by 4 percent, they gave me 1,000 flier miles also. Nice!
September 7th, 2007 at 10:50 pm
Brian wrote: I agree with Frank. if you really want to get rich slowly, you won’t use credit cards. Do you really think that places such as McDonald’s have credit card readers for YOUR convenience? NO. Their studies have proven that you will pay up to 20% plus more for your food when you don’t feel the “sting” of paying with cash.
Yes, this is absolutely true. Since I took out a credit card in July, I’ve made darn sure that I’m not using it for day-to-day purchases. Instead, I bring it out — as the Consumer Reports article suggests — for the big things. And I only bring it out *if* I have the cash to pay for the purchase anyhow. My card offers a 1% rebate, so I save a little on each transaction. I pay the balance in full each month. This, to me, is a smart way to use a card, but I’m only able to do this after spending years trying to recover from my previous stupid use of credit.
But paying for small stuff with a credit card? I think that’s too easy to spend. (Of course, some people think that cash is too easy to spend. I’m not one of those.)
September 7th, 2007 at 11:08 pm
from JD:
Yes, this is absolutely true. Since I took out a credit card in July, I’ve made darn sure that I’m not using it for day-to-day purchases. Instead, I bring it out — as the Consumer Reports article suggests — for the big things. And I only bring it out *if* I have the cash to pay for the purchase anyhow. My card offers a 1% rebate, so I save a little on each transaction. I pay the balance in full each month. This, to me, is a smart way to use a card, but I’m only able to do this after spending years trying to recover from my previous stupid use of credit.
September 8th, 2007 at 2:35 am
For your info, I´m from Europe and I think that creditcards are not that big of a deal here in my country (The Netherlands)
If I wan´t to buy something which is too much for my ‘purse’, I go to a bank for a personal lone. I have a limit on my bankaccount of € 500,00 (= $680,00)
I don´t owe anybody money, except for my House (that´s logical). I have a Visa card (with no debt) that I needed when I went to Florida for a holiday and everybody over here said that I needed a creditcard, so I took VISA as being the most accepted one.
I do my best to get rich slowly, by paying myself through a savingaccount where I save $400,00 every month. I´s not easy, but I manage for almost 10 years now. So when I need a new Car or furniture, I use this account. No pain, no debt.
September 8th, 2007 at 2:39 pm
[...] from Get Rich Slowly had a helpful article on credit cards. Consumer Reports had some tips and J.D. was kind enough to share [...]
September 9th, 2007 at 12:43 pm
I’m as anti-credit card as they come. But after a couple frustrating instances where I was traveling with only a debit card and cash, I’m pretty sold on having a cc for backup while traveling (to be used ONLY for deposits and emergencies and to be paid off immediately). It certainly comes in handy with those pesky hotel and rental car deposits (I’ve only encountered the hotel deposits in Las Vegas so far). It freaks me out to think one mistake or instance of fraud can wipe out my checking account balance and cause innumerable problems, since we auto-pay most bills online straight from checking.
@ Chance & Jon, my understanding is that Visa debit cards DON’T offer the same fraud protections as their credit cards. If someone mistakenly or fraudelently empties your checking account via your debit card, you may only be liable for $50, but that can take months to straighten out - in the meantime, you’re out that money until your bank or credit union credits it back to your account. If that happens with a credit card, you fill out some paperwork certifying you’re not responsible for the charges and they credit the money back to your account pretty quickly (I’ve had firsthand experience with this situation with a credit card, but not with debit. However, this is the way the debit part works, as it’s been explained to me by several different sources).
September 10th, 2007 at 10:00 am
@Brian
Why wouldn’t you use your credit card for day to day purchases if you get 1% back? That’s like having a 1% coupon for everything you buy!
As far as I see it, money is the ultimate exercise in self-control. All forms of money make it easy to spend. If it wasn’t easy to use, no one would use it! Credit (and debit, to a lesser extent) hides one from seeing the cash and cause some to spend more, but cash burns holes in pockets for others. The trick is to just control your habits, however you need to.
Here’s what I do every time I think about buying something. I ask myself, “What would I do without having this?” That simple question has kept me from spending a lot of money.
September 11th, 2007 at 5:01 pm
For me, plastic is special-case-use. Debit or credit, it is not for daily use. If nothing else, it leaves far too much information in corporate databases, and if you think it won’t come back to bite you some day, you really haven’t been paying attention to the world around you.
I try to do all my day-to-day transactions with cash, and the odd preloaded cash card. (When I can get a discount for using them, it makes sense, as it is money ahead, not behind.)
The plastic is for emergencies (credit is usually needed as I don’t have large amounts in the debit account normally) and those oh-frack-I’m-out-of-cash moments. I will save money ahead for trips and then transfer hotel or other funding to the debit account. Mostly the debit card gets used for ordering stuff off the net.
The biggest mistake most people make with debit cards is to have them tied to a household checking account. There is no nice way to say this, a debit card on an account used for any other purpose is an act of extreme stupidity. Your account can be trashed from malice or error. ($4000 Whopper anyone?) If you must have a debit card, get a dedicated account for it. This limits the damage if something goes wrong.
September 23rd, 2007 at 5:06 pm
@Justin:
You beat me to it. I just got a chase freedom card that I get 1% off every purchase and an additional 3% off certain categories. Plus once you gain up to $200 of reward points they give you a check for $250. That’s right, another $50 for free!
Why in the world would I buy anything without this card, if the place I am shopping accepts it? Not saving that 1-3% is like a slap in the face to myself.
Of course I am talking about just using it as if it was a debit card and only buying things when you have the money to buy them. It IS as simple as this: If you don’t have the money to buy something then don’t buy it.
September 23rd, 2007 at 5:10 pm
Oh, one more thing. I am sure this has been mentioned before but check this site out:
http://www.creditcardtuneup.com/
Enter your monthly expenses in the categories and it will tell you which card has the best reward for you.
One caveat with the site is they rank cards such as the “Citi® Driver’s Edge Platinum Select® Card” using rewards that only last for 12 months. Just hover over each card to view the reward details and keep in mind you will probably want to just get one that the reward doesn’t go down after a year.