Ads I Hate: Athletic Clubs
Published on - February 4th, 2008 (Modified on - March 3rd, 2008) (by J.D. Roth) For the past few months, a gym to which I used to belong has been sending me “special offers” in an attempt to entice me to return. Because I’ve begun focusing on fitness, these almost work. But so far frugality has prevailed.
It bugs me, though, that the “limited time offer” isn’t so limited. First it expired at the end of November, then the end of December, then the end of January, and now the end of February. I know that this is an attempt to create urgency, but it seems disingenuous if they’re just going to make the same offer next month.
Worse, check out the main body of the mailing:

There’s no enrollment fee. Great! That sounds good. But wait. What’s this? There’s a minimum charge of $39 for a set-up fee? What’s a set-up fee? How does that differ from an enrollment fee? And what’s this “as low as $39″ stuff?
I decided to phone the East Side Athletic Club to find out.
By any other name…
A friendly young woman took my call. “Hi. I’m thinking of joining a gym and was wondering if you could tell me what your rates are,” I said.
“Sure,” said the friendly young woman. “Right now we’re running a special where we’re waiving the $200 enrollment fee and there’s a set-up fee of only $79. An executive membership for a single person is $54 per month. A normal membership is only $47 per month.”
“What’s the difference between an enrollment fee and a set-up fee?” I asked.
“An enrollment fee is like an initiation fee,” said the friendly young woman. “A set-up fee covers the cost of your paperwork.”
“I don’t understand,” I said.
“Basically, instead of $200 to get started, it’s just $79,” said the friendly young woman.
Checking out the competition
Out of curiosity, I phoned three other local health clubs. David at 24 Hour Fitness refused to quote me a price over the phone. “We have like twelve different plans,” he said. “It’s impossible to give you a price unless you’re here and looking at our book. Would you like to make an appointment to come in?”
“I just want a basic membership,” I told him.
“We don’t have a basic membership,” he said. “Everything is tailored to your needs.”
What I needed was somebody to give me a price over the phone. I called Bally Total Fitness. Rick was willing to give me a price, but “they change day-to-day” he confided.
“What?” I said.
“The prices change day-to-day. The basic initiation fee is $150, and a single membership is $48 a month, but right now you could get half off enrollment and a membership for $35-$40 per month,” he said. “Tomorrow it’ll probably be different. It just depends on when you come in. Sometimes there’s no initiation fee and the first month is free.”
Finally, I called Nelson’s Nautilus, a local gym that I belonged to a decade ago. I have fond memories of the place: nice facilities, friendly employees, and members who were serious about fitness, not preening.
“How much is a basic membership for a single person?” I asked Heather.
“You have three options,” she said. “For a month-to-month membership with no contract, the first month is $89 and the cost is $41 month after that. For a 12-month contract, the first month is $69 and then the cost is $33. If you want to sign up for two years, the first month is $59, and then it’s just $29 a month.”
“What about a membership fee or a set-up fee?” I asked.
“Uh, we don’t have any of those,” she said. “The first month costs a little more because we have to do a membership card, but that’s it.”
Conclusion
There’s no chance that I’ll rejoin the Eastside Athletic Club. Aside from some bad experiences during my previous membership, I feel like their advertising borders on shady. Plus they’re the most expensive option. (Though they’re also the closest option.)
The two national chains are also out of the running. For the record, the 24 Hour Fitness web site does quote a price, which makes me wonder why David could not. Right now there’s no initiation fee, no “processing fee”, and a single membership costs $39 per month. (Or $199 per year.)
If I do sign up for a gym — which seems unlikely — I’ll choose Nelson’s Nautilus. They’re local, cheap, friendly, and honest. But the truth is I’ve belonged to fitness clubs many times in the past. Mostly, I pay and never go. This is dumb. For the time being, I’ll focus on free activities I can do at home: walking, biking, and — most of all — lots of Dance Dance Revolution.
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J.D., another option besides the YMCA is the local Park District. Chicago Park District charges about $25 for three months for access to its fitness center.
You really don’t need a gym to train your body, though. Simplefit has a very straightforward program that doesn’t require much equipment and will get your whole body in shape. There’s also dumbbells, which are relatively inexpensive and are better for general strength and health than most gym machines because most exercises involving them work larger muscle groups than most of the machines. Finally, to train effectively without any equipment at all, check out Never Gymless. It’s cheap, but at the same time, it’s serious business.
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I think about JD’s Ads I Hate posts when I see the new chase credit card commercial. The guy text Chase to see how much credit he has left on his card to buy the most expensive TV he can get.
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DDR is great exercise, especially on higher difficulties. I’m thrilled I’m not the only one to think so!
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Heh. I love this post.
I do believe the basic gym business model is based on having way more members join than use the gym on a regular basis. And then from there, its just a matter of convincing people to stay enthusiastic long enough to renew for another year– another year in which they mostly won’t use the gym.
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24 Hour Fitness are jerks. I’m trying to get my membership there cancelled but it’s not easy.
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Xsport Fitness in Chicago is one of the worst at this. They have a “processing fee” that they don’t tell you about until you are ready to sign and their 30 day money back is a joke. You have to go 10 days in the first 14 days as well as get an orientation with a trainer. Then you have to write them a letter and send it certified within 30 days. I’m convinced that nobody gets their money back. They are a dirty dirty company with terrible sleazy sales reps. There customer service is even worse. Never again!
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I second/third the county/parks/city rec center option. My city has one and it’s 3.75 a day to use all the facilities, including drop-in classes. Sign-up fee is $5 for a card. It’s great.
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Another PF blog (Lazy Man and Money?) had a post a few months ago with a link to a $149 yearly membership at 24 Hour Fitness through Costco.
The catch, apparently, is that there are a limited number of memberships available at that price, and when I checked it out, they were sold out.
Also, if you’re not already a Costco member, you’ll need to pay $50 for a yearly membership to get the $149 fitness deal.
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I just looked it up, it was posted on Living Almost Large, and the post said it was $199.
But if you click on the link now, it’s not even listed, so I guess it’s no longer available.
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Hey, slight side issue, but if you like ddr you might want to have a look at Stepmania It’s a free DDR clone for the pc that has quite a large following of people who produce more songs for it. There’s quite a variety of music styles, and with the sheer number of songs available it’s unlikely you’d get bored any time soon with them. Plus it’s compatable with PS2-usb adapters, so you can plug your DDR pad into it.
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Kat:
I had the same problem with Bally’s. They were sending collectors after me YEARS after I told them I quit! Ugh!
There’s a 24 Hour Fitness Super Sport right across the street from me that I used to go to, and I really liked it. Friendly staff, a variety of classes, a pool, plenty of weight equipment and treadmills, etc. Plus their rates were reasonable for such a huge gym; I think I paid like $45 a month total. (There are more expensive options, but I chose one of the cheaper ones. I think there was an even cheaper one, but it would only allow me to work out 3 or 4 specific days during the week…) But because of my financial situation I ended up quitting and using the VERY small fitness room at my apartment complex instead (which is free). There’s no pool, no classes, much much less weight equipment and only one treadmill, but it’s enough to keep me in shape on the cheap.
I had no problem canceling my membership from 24 Hour Fitness, unlike those sleezes at Bally’s.
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It’s unfortunate, but most gyms use hard-sell tactics. They also make their money by signing people up who won’t actually use the facilities.
I decided that the most important thing for me was to join a gym I would actually use. That means it has to be convenient! Nothing matters as much as convenience when it comes to this decision.
If you choose to join a gym, treat it like buying a car. Always be willing to walk away from the table if the salesperson won’t negotiate with you. Ask to speak to the manager. Keep going up the chain until you get to someone who will help you. Come back another day and talk to a different salesperson. Know what you are willing to pay, just like when you are buying a car.
These guys make their money on commissions, and they often have a monthly quota. Go in at the end of the month for more bargaining power.
Read the contract carefully, and if there is anything on it that you don’t like, see if you can cross it out and both of you sign or initial that. Even if they say, “Oh, we won’t hold you to that,” just say, “Great! Then we’ll just cross it out.”
I don’t suppose my employer would like it much if I posted these tips to my blog!
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if you’re doing a gym at all, do the local ymca! the ones around here keep their prices low and have things like swimming pools instead of freaky stuff like in-gym tanning beds, and there’s all kinds of free classes (yoga being my favorite), which helps me to keep my workouts regular.
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[...] first, Ads I hate: East Side Athletic Club, talks about dishonest advertising techniques. While this post isn’t necessarily about [...]
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Geez, what a waste. I’m a member at Planet Fitness. It costs me $10 a month, $20 in October to cover equipment maintenance costs. There may have been a sign-up fee for the card, but it was small… I don’t even remember what it was. Gyms can be ridiculously overpriced because of stuff you’ll never use. Planet Fitness is perfect… just machines and a locker room (and tanning, if you’re into that).
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I saw some comments about a Y, which is a great idea.
Our town has a gym which I belong to. No b/s – $254 / year. My health insurance covers $250 of it. And because it’s not a big-name gym, at 6AM it’s mostly full of old people that just want to walk on the treadmills – so there’s no waiting in line to get to the weights.
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crossfit rocks. forget the gym.
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The best gyms I have used are either the Y, both YMCA and YWCA, or university gyms. At the Y you often pay much less and get much more than the types of gyms you refer to in your article. The Y offers many types of classes and if you have kids it can’t be beat. If the Y is not an option in your area, try the local university or community college. At our local community college you can take a gym class for $25 and have access to a terrific fitness facility, including all track and field, and olympic-sized pool.
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Don’t ask me how I did it. (i’m not even 100% sure) but I lucked into a deal at 24 hour fitness and I now pay 20$ a year for membership.
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Do you live near any community centers? The Portland Parks and Recreation community centers are a really good deal- $3 an entrance. The one in my neighborhood has a pool, sauna, and weight room. The classes are a seprate cost, but unlike a normal gym, you don’t end up paying for anything you don’t actually use. There’s also a yearly pass that’s a good deal if you use it enough.
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I have to second (or third or fourth or fifth) the college/university option. The on near me lets any local alumni sign up, and it is so much cheaper than the other clubs. They don’t require a subscription either (you can go month to month). It if is a larger school, they usually have more classes and better equipment than the other clubs have as well.
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I have to second the Simplefit.org Bodyweight Exercises recommendation. In full disclosure, I moderate the forums there and do a few other things, but I found it 9 months ago (username: ucffool) and dove right in. I went from being unable to hang from a pull-up bar for more than 5 seconds, to doing 2 in a row.
Anyway, enough of that.
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A couple of things have been successful for me:
1. Local community centers – some of these let you pay by the class, others you sign up by the quarter. I’ve had luck with them here in the Seattle area, and they’re pretty friendly.
2. Community Service! A year ago I discovered Washington Trails Association, an organization that does trail maintenance and construction across the state, and I now go out every weekend (yes, even in winter, in the rain, snow, whatever). This has done more to get me in shape than anything, and it’s amazing, in large part because though it’s exercise, the exercise is secondary to the day’s activities. Mostly we go out, do good work, get really dirty, and have a lot of fun. The WTA holds workparties near the Columbia River gorge (I know folks who drive up from Portland), and there may be organizations in Oregon who do similar things – who work, for example, on the Pacific Crest Trail. And, trailwork is totally free!!
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I’ve gone through the Golds and Bally experiences, and I have gone through the local mom and pop neighborhood gym. I have had mainly good experiences at all three of these, and liked the variety of machines and classes offered. Recently, though, I have been watching my budget. I still wanted a weekly workout beyond the basic gym setup I have here at home on universal and nautilus type equipment. Like ecp, I found that the local community center had a gym. But, my local community center offered a limited workout card. For something like $4 a workout, and with 30 workouts on the card, I am only charged when I am working out, and not when I am not in the gym. In the past when I was a member at Golds or Ballys I felt pressured by the money I spent to be in the gym more than I actually wanted to be, including when I was sick, but now I don’t sweat it.
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I have been a member at Ballys on and off since 1989. When I let my membership lapse they send me a ‘come back’ offer (very cheap $129/year). I let that one go they sent another with an even better offer ($99/yr). Last week they sent me an offer for $84/year!! Too bad I have 3 kids they can’t accomodate so we are at the YMCA instead. Cheers!
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[...] the Get Rich Slowly blog, J.D. Roth details his adventures as he attempts to figure out what it will cost to join a health club. The post is called [...]
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You should look into Loprinzi’s. It is a small thing in SE Portland that has a take-no-guff and give-no-guff attitude. You can just pay by the day when you come in if you like (about $5 if I remember). It is the sort of place you’d expect to find some large trapezoidal weights and fellows with fantastic mustaches. They don’t do the internet but there is a yelp entry.
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I love this post! It’s digging into something that I (perhaps secretly) think about all the time, but you’ve thrown in humor. I actually laughed out loud
Not to make light of your trials on the phone, but my personal experience with 24hourFitness (they make it one word, not me) has been really great.
To the guy’s credit, it is genuinely difficult (though not impossible) for them to quote you a package because there ARE so many packages. However, the REAL reason he won’t quote you is because they’re flexible when you beg and flirt. This is truth.
I joined 24hf in 2005. The sale advertised was for a $400 set-up fee, $30/month for life with a 2-year contract (for ONE gym – downtown Seattle). I went in and thought that joining just the one gym would be ok (it was over $1000 to have nationwide access – not money I had). But I went in wearing heels and shiny hair and found a muscle-y guy to talk membership with. Within an hour I had the deal down to $200 upfront and $15/month for life, no contract. I was still tied into one gym only, but that’s not the point. The point is that they don’t quote you because if you try hard enough, they’ll figure out a way to give you what you need and are willing to pay for. Also, I got 5 sessions with a trainer for free.
While I’m not advocating flirting with everyone to get what you want, it worked for me in this one instance (I was 19 at the time – I was allowed
).
Sometime last year I was working out and ran into an old friend from high school who had recently started working for the downtown 24hf. The next week, I went to transfer my membership to a gym uptown (I moved) and they mysteriously informed me that I hadn’t got a membership to only the downtown club, but to all clubs nationwide. I suspect my old friend did this for me as a friendly aside gift while I wasn’t there.
This all leads me to conclude that people controlling membership can basically do whatever they want as long as you nicely hassle them enough. I’ve had a great affordable plan with 24hf for three years and now I can visit them no matter where I live or travel! Just because the guy on the phone couldn’t quote you doesn’t mean that you can’t get a great price by going in. It worked for me, anyway.
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It is encouraging reading these posts. I am a personal trainer and private facility owner. I am currently restructuring my fees, and came across this site. I started my own business based on a lot of what you have posted as clients/customers. Lack of clear communication and the lack of what ‘personal’ means to personal training, to name a few. You know you are in trouble when you walk into a facility and the first thing you see are t-shirts for sale.
I too for many years was a member to a few local gyms(I am in jacksonville, fl.) I knew my gym days were over when the gym I had joined was charging me for ammenities that I never got to use. I never got to tan, and I didn’t have kids at the time, so I was paying for in house day-care. I just wanted to workout! The other part was the fact that the, ahem, trainers there seemed like I was bothering them to leave the counter they perched at to come give me a spot. The good old days. They forgot they were there for me. I have reamained word of mouth and stayed small, but this has allowed me intimate bonds with my clients and they know when it’s their time, IT’S THEIR TIME. I feel this places an even greater responsibilty on them to be accountable too, i.e., results.
There are more and more options though nowadays, and I like the fact the bigger chain-zillas are getting greedy. It means good business for me. My personal favorite is my newest client. She was telling me of the gym she got a membership to a month before coming to me. As she got out of her car to go inside, a STAFF member was out front smoking. Turns out, this is the trainer she got paired up with. She told me the trainer was, “going to call her if she wasn’t at the gym.” Right. Walk the walk? Something like that.
I applaud everyone’s posts as that you all are ‘active’ in your decision making process and not ‘prisoners of the moment’. Too many facilities use a customer/client’s initial energy and eagerness against them and get them to sign up for 101 different classes and machines, when they might only need 2 or 3 to start out with. True professionals KNOW that basics work. Hundreds of machines and tons of classes look fantastic for validating high costs, and inflated overhead, but not for practicality.
Keep up the fitness vigilance people, it’s not a race but a pursuit.
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I worked in the health club industry for 9 years (for 3 different clubs) and I’ve done it all: front desk, personal training, sales, manager. . . I would NEVER pay an enrollment fee! (Although I did charge them. Gotta make a buck right?)
Specials don’t ever really end, the big thing they want is for you to sign the contract so they can get their monthly due for a year or whatever. That’s how they really run the place. It never hurts to ask your sales associate to talk to their manager because 150-200 is not going to fly with you. If they wont do it tell the sales guy to keep your info and call you when the no enrollment deal comes up again, because it will!
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Dont get personal training sessions at World Health Club they are super shady
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