How to Stop Junk Mail in Its Tracks
Published on - April 24th, 2008 (Modified on - January 5th, 2009) (by J.D. Roth) This article is part of Financial Literacy Month.
Most Americans receive a daily flood of junk mail. Some savvy citizens take a stand against the torrent. My friend Pam gets great delight from calling the sender of every catalog she receives in order to be removed from their mailing lists. This works well, but there are easier ways to deal with the problem. Here’s a list of four tools you can use to keep the marketers at bay.
OptOutPrescreen.com
OptOutPrescreen.com looks like it might be a phishing site at first. It’s not. It’s an official site established by the Consumer Credit Reporting Industry to allow consumers to opt-in or opt-out of credit offers. I did this the last time I posted about the service, and haven’t received a credit card offer in over a year!
When you complete your request, you can elect to either opt out of credit card offers for five years, or you can opt out forever. Not only will this keep your credit report and social security number from circulating to various companies, it will also cut down on the amount of junk mail you receive.
This is a legitimate site, endorsed by the U.S. Federal Trade Commission. (I wonder if similar sites exist in other countries? From the comments: The Canadian Marketing Association has a do-not-contact service. Canada will be launching a do-not-call list in Fall 2008.)
DMA’s Mail Preference Service
OptOutPrescreen.com will stop the credit card offers, but wouldn’t it be nice to stem the flood of other junk mail? You can at least put a finger in the dike by visiting the Direct Marketing Association’s Mail Preference Service. The DMA web site offers a menu of consumer information and preference services, including:
- How to remove your name from mailing lists
- How to get your name off e-mail lists
- How to remove deceased individuals from marketing lists
- How to protect your identity from being stolen (and what to do if it’s already happened)
- Guidelines for shopping by mail or telephone
The most important of these is the mail preference service, which allows consumers to to remove their names from the junk-mail lists. “Please note that signing up with MPS may prevent you from receiving mail you want,” says the DMA, “such as new catalogs, coupons, announcements about new businesses in your community, and notices of special offers.” Right. That’s a chance I’ll take, thanks.
National Do-Not-Call Registry
Though junk mail is annoying, it’s nothing compared to telemarketers. Telemarketers make me do a slow burn. Fortunately, there’s an easy way to deal with them, too. The U.S. Federal Trade Commission manages the National Do-Not-Call Registry. This do-not-call list does not expire. Once you sign up, telemarketers are required by law to leave you alone. If they don’t, you can file a complaint.
GreenDimes
What if this all sounds like too much work? A service called GreenDimes will do take care of some this for you. According to the company’s FAQ:
GreenDimes reduces credit offers, insurance offers, sweepstakes offers, coupon mailers, charitable solicitations and retail catalogs that your household receives. We can’t reduce mailings you receive as a result of a relationship you have with a company or organization. These include magazine subscriptions, bank statements, brokerage statements and school alumni mailings. Please contact those organizations directly to manage your mail with them.
GreenDimes offers three levels of service:
- The free Basic level appears to cover the DMA’s Mail Preference Service and possibly OptOutPrescreen.com. At this level, you still have to do some work yourself.
- For a $20 one-time fee, the Premium level further reduces junk mail, and provides automatic protection. GreenDimes also plants five trees on your behalf.
- The Bundle requires a $36 one-time fee. You receive everything from the Premium level, plus 2 CFL bulbs, a re-usable shopping bag, and some other goodies.
Right now, GreenDimes is paying users $1 to sign up. I don’t understand that business model, but then I don’t have an MBA… (There’s also a well-maintained GreenDimes blog with articles on environmental topics.)
Update: Readers also recommend Catalog Choice (for stopping unwanted catalogs) and Earth Class Mail (for converting paper mail to digital).
Footnote: This seems like a good place to mention two other related topics: Effective techniques for handling a door-to-door salesman and How to obtain your free credit report.
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Yeah, telephone solicitations are our last frontier.
How about using one of those Zapper things on your phone to get rid of computerized calls? We’ve toyed with recording the “disconnected” signal at the beginning of our answering machine message.
Apparently some computerized telemarketer programs are set to automatically remove “disconnected” numbers from their rolls. So far haven’t found a usable copy of that sound…..
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In addition to the Direct Marketing Association (DMA) services (and several others), there is another little-advertised means of stopping unwanted postal advertisements from reaching your mailbox.
This is the only method of stopping unwanted mail at its source where you do not have to pay money other than postage. And, it is 100 percent effective.
Pursuant to federal law (Title 39 USC § 3008), a postal addressee who receives an unsolicited (or solicited) advertisement offering for sale matter that, in the addressee’s sole discretion, is “erotically arousing or sexually provocative,” may, by completing PS Form 1500, obtain a Prohibitory Order from the U.S. Postal Service (USPS) directing the mailer to refrain from making further mailings to that addressee.
The key phrase is “…in the addressee’s sole discretion…” For example, if a pizza advertisement strikes you as sexually provocative, you can use the Prohibitory Order process to stop the mailings.
Should the mailer (vendor) continue sending mail after receiving the USPS Prohibitory Order, the USPS turns the matter over to the United States Department of Justice for prosecution. The Justice Department is responsible for prosecuting violations of postal related laws.
While the law, the form and the USPS instructions for using the form were originally intended for sexually explicit and provocative mail, the U.S. Supreme Court, in a decision – Rowan vs. U.S. Post Office Department, 397 U.S. 728 (1970) – ruled that the law under Title 39 USC § 4009 (now 39 USC § 3008) includes all unwanted commercial mail. Thus, PS Form 1500 is no longer used just for sexually explicit or provocative mail – although it still reads as such.
Why the USPS or Congress has not changed the law, the form or the instructions to reflect the Supreme Court decision in the past 37 years is a another conundrum that begs to be answered.
Nevertheless, do not be intimidated or confused by the instructions, the form or the law.
If you have been receiving unwanted direct mail advertisements and you no longer want to receive them, simply go to the below website, print out the form and instructions, fill in the form, sign it, and mail it to the U. S. Postal Service at the address shown below.
Shortly (experience indicates about 15 days after USPS receipt of the application), you will receive a letter advising you of the USPS action taken. Do not be confused by the letter’s wording – it all relates to sexual mail that you decided you did not want. Just think of your unwanted advertisements as sexually explicit mail.
Use the below website to obtain PS Form 1500 and the instructions for completion:
http://www.usps.com/forms/_pdf/ps1500.pdf
Action Steps:
1. Open the advertising envelope or wrapper (if there is one), take out all the contents and attach everything, including the envelope or wrapper, to the form. The USPS WILL NOT accept unopened envelopes or wrappers. Put all this into another envelope.
2. Send your PS Form 1500 and material directly to:
Pricing and Classification Service Center
US Postal Service
PO Box 1500
New York NY 10008-1500
You may need a large envelope for this step.
It is not necessary to give the form to your postmaster, as proposed in the USPS instructions as that office will only send it to the above address. Also, there have been reports that some Post Offices do not even know about the form or the process.
3. Mark your calendar about 15 days out from the date you mail your form to USPS. If you do not receive a response by the date you expect to receive it, start squawking. You can start here:
Pricing and Classification Service Center (PCSC)
Tel. 212-330-5300
FAX: 212-330-5330
4. If you don’t get prompt service from PCSC folks, report this directly to the Postmaster General at:
Postmaster General
U.S. Postal Service
475 L’Enfant Plaza, SW
Washington, DC 20260-1000
Tel. 202-268-2020 FAX: 202-268-5211
5. After you receive your copy of the USPS Prohibitory Order, mark your calendar again in accordance with the 30-day period explained in the letter. If, after the 30-day period, you receive mail that appears to have been sent in violation of the prohibitory order, open it and write clearly on the envelope and all its contents a statement that you received it and the date of receipt. For example, “I received this mailpiece on April 5, 2007.” Apply your signature below your statement. Include a photocopy of your prohibitory order, if possible, or a notation of the order number and send the mailpiece to the address noted in paragraph 2., above.
Additional information:
a. The USPS disposes of (translation: throws in trash) all unwanted third class mail – now called “Standard Mail” – that you mark “refused” or “return to sender.” Nearly all advertisements are Standard Mail. So, if it is your desire to help reduce waste, this method is not an option.
b. Use of the DMA opt-out services is somewhat successful, though not all advertisers belong to the DMA. Many nonmembers are the ignoble companies that Americans want to eliminate the most. Moreover, the DMA preference list is a blanket utility, i.e., not selective. “You cannot pick and choose which advertising mail you want to eliminate.” So, if you still want to receive catalogs from companies you have done business with, this is not a good option.
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I use the services of MyJunkTree.com to stop all my unwanted junk mail, catalogs, weekly coupons and even the phone books that were so annoying. They even make it easy for me to get my free annual credit report and remind me every four months to get a new one. You can get one from each agency once a year, basically one every four months. You sure limit your exposure to identity theft this way. Great easy to use site.
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I have used MyJunkTree.com also and found it to be very helpful in stopping my junk mail and how I hear you can stop Charities also on there site.
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Thanks for the post.
You can also sign do not mail petition ( like Do Not Call National Petition)
I did some search online and this is the best resource so far available online ( correct me if I am wrong). I have done this 5 months ago and my mailbox is literally empty ( I have paperless billing and also opted out from various mail lists) I check my mail twice a month now. It is beautiful. ( What a freedom).
I even took the letter from samples provided and wrote it to a local Chinese restaurant that keeps putting fliers in my door. They stopped too in the whole subdivision.
Save the time for yourself.
http://awakening.weebly.com/stop-junk-mail.html
I even opted out from the yellow book. What do I need it for, since the internet is right here.
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To stop my junkmail I do something similar to Earth Class, I get it sent overseas! Companies dont like to send advertising overseas! http://www.privatebox.co.nz They seem to do a very good job!
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What if the 1500 form fails to work?
I have to go to the next step. AT&T refuses to stop mailing me. I have turned them in over 10 times. I even have a letter from the classification center that says they turned it over to the judge. Months went by and this weekend: another mail piece.
I’m about to file that with the classification center AGAIN and this time write the Postmaster General. As of October 2009, AT&T will flat out refuse mail removal requests over the phone (try it). This is the reason why I had to go the 1500 route. I’m glad I did though, I found a really suborn company; just what I am after.
Legally, what can I do next?
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James Calfee,
First, I was receiving AT&T postal mail solicitations addressed to a woman that used to live at my address, but has not lived there for over 3 years. I assume this woman had or has an account with AT&T because I do not have an AT&T account. I called the toll free number on the mailing and asked for the mailings to stop and was told it was taken care of. Instead, I am now receiving mailings to Current Resident at my address. I called the toll free number again and asked for the mailings to stop, but was told I had to provide my phone number. I do not have a land line, and my cell phone is with a different provider, not AT&T. I refused to disclose my cell phone number, so I was asked for my name. I did not provide my name, explaining that the solicitations were addressed to Current Resident. I was told by the AT&T representative that they could not stop the mailings without either a phone number or a name. I asked to speak to supervisor and was told that they were all in a meeting (sounded like a lie to me) and that if I gave my phone number they would call me back. Again, I am not comfortable disclosing my cell phone number, so I ended the call.
I did several hours of digging on the internet looking for answers and advice. I searched through the privacy policy at AT&T.com and ended up calling this number: 1-800-331-0500. The woman I spoke to gave me two options. I could either submit my information online or write to an Opt Out address. So here’s the info:
https://attdns.acxiom.com/
AT&T Opt Out Request
5565 Glen Ridge Connector
Suite 1230C
Atlanta, GA 30342-4756
I chose to use the online form. You have the option of leaving boxes blank, such as your phone number and email address. I also was able to enter “Current Resident” for the name instead of my name.
It took me 3 phone calls and over an hour of digging on the internet to get this information. Spread the word!
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regarding all of you who have complained about junk in your post office box and at home, redplum.com is the organization who does that, and I despise them. go to their website, and remove yourself from their mailing. I did it for my home mailbox..took about two months to stop. however, the post office box was even more annoying because they shove them in there (and postal clerks say they must) and if you don’t go pick up mail for more than a week, you can’t even get your hand in the box, which is why I no longer rent a p.o.box. Redplum.com pays the post office to do this and I wish they would all drop dead and stop making our lives hell with this needless junk.
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