The Motley Fool is a web site devoted to helping average people make better investment and financial decisions. Recently, GRS forum administrator (and resident economist) Jericho Hill got a chance to visit The Motley Fool headquarters. This is part two of a report on his experience. (Here’s part one.)
When I was in high school, I participated in my state’s stock market game. It was designed to introduce our economics class to the world of investing. That’s where I first heard of The Motley Fool, an upstart website for financial investors that went against the grain of having advisors manage your money. Their newsletter analyzed the advantages of managing your investments yourself, and advocated indexed mutual funds over managed funds.
So, when I received an invitation recently to visit the Fool Headquarters in Alexandria, VA for a focus group, I jumped at the chance. The purpose of the focus group was two-fold.
- One part of the meeting focused on The Motley Fool’s free CAPS service, a community stock-picking tool. I discussed this experience last week.
- The second part of the focus group dealt with how the participants used financial information, where they got it from, and what our views on investing were.
It was the second part of the meeting that I felt was the most valuable. Along with various Motley Fool staffers, the group members spoke about their personal investing habits, beliefs, thoughts, and attitudes. We heard from people ranging from first-time investors saving for retirement, to a professional financial planner, to well, myself. The breadth and depth of perspective was illuminating.
Prior to the focus group, I had walked around the office floor and noticed quite a few quotes on the walls. One by Peter Lynch read “Never invest in any idea you can’t illustrate with a crayon.” Another said “Though it’s easy to forget sometimes, a share is not a lottery ticket, its part ownership in a business.”
Later, during the group discussion, another quote came up by Warren Buffett: “If you have one or two great ideas a year, you’re doing great.” The two new investors in the room stated that they felt pressure to succeed and succeed often as they started to invest for retirement. Knowing there were resources that played on the psychology of investing rather than mathematics of investing was important to those attendees. They also didn’t know where the best sources of information were, or who to follow.
Many of those in the room felt that it was not prudent to follow one particular author or person. Rather, it was the subject matter that as important, and as Burton Malkiel said “Investors should act like intelligence agencies, gathering information no matter how seemingly insignificant.”
Somewhere during the conversation, I brought up the problem of risk. Individuals have different risk profiles, just as some people can ride very scary roller coasters while I’m stuck on the Dahlonega Mine Train ride at Six Flags. Further, not only do we handle risk differently, but another attendee pointed out that we even define risk differently. Our group took five minutes to write individual definitions of risk. They were all different when we reconvened.
We had a long discussion about risk, and about how our differing views on risk can make conversations on financial topics difficult. Different risk tolerances create difficulties in determining just what one’s best financial plan is. How does one define risk? More importantly, how do you define risk? All agreed that becoming more comfortable with one element of risk (volatility) was exceptionally important to being a successful long-term investor.
When the focus group ended, there was no general consensus on what information we should consume, to whom we should listen, where we should invest, or even how we should invest. That seems like a profound thought to me: that your best personal finance advisor is yourself, regardless of whether you’re just starting out or finishing up.
Jericho Hill also recently had a chance to speak with David Gardner, one of the founders of The Motley Fool. Look for excerpts from that interview at Get Rich Slowly in the future.
This article is about Investing Sunday, 29th June 2008 (by J.D. Roth)


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June 29th, 2008 at 5:17 am
I learned from my grandfather that you should first invest in your far future, meaning your retirement. After you put an amount of money aside, you can take some risks with investments in the present.
Knowing that we have secured our future can help us to make better decisions in the present, which will definitely lead us to success.
June 29th, 2008 at 6:48 am
Looking over at Motley fool, I saw not one but two articles with a very severe survivorship bias… they are talking about past performance of “great” companies over long periods of time. This include “big” companies from the 1950s, but the selection criterion is that they have done well over that period! What about the crummy ones that went out of business? What about the GMs of the world? It seems unconscionable to publish such a poorly researched (or at least poorly presented) article.
June 29th, 2008 at 7:07 am
@ Thomas,
Your grandfather was a wise man. It does make it easier to take risks if you know that it won’t hurt you in the long run. He sounds like a good mentor to you.
June 29th, 2008 at 8:01 am
Thanks, Jericho, for sharing that experience with us! I especially appreciate your conclusion that we are ultimately our own best financial advisors. Risk is a highly personal issue and understanding our own tolerance level is key. I often compare mine to the way I have advanced my skills on playing Texas Hold ‘Em.
I’m strictly amateur, but my playing skills grew immensely when I bought a book, studied it, adopted the strategies that made sense to me, and stuck to it. It’s always challenging, but when I am able to stick to the math and keep my emotions out of it (no matter how low my chip stack gets during the mini-tournaments my friends have), I usually end up first to third when all is said and done. That kind of positive reinforcement keeps me playing in such a disciplined way. That’s also why I know that when the time comes for me to invest in the stock market, I’ll do the same. And your post has made me a little more confident that this will work for me. Thanks, again! : )
June 29th, 2008 at 9:34 am
Shanel,
Glad you liked the write-up. As a Texas Hold’Em player myself, I think your analogy is appropriate.
@WhatIf
Could you source those articles? I’d guess that almost every investment company is guilty of survivorship bias.
June 30th, 2008 at 5:30 am
Interesting post, however I have always felt that MF was more of a sales site than informative site. It is only my personal feeling, but when you are bombarded with sales pitches to purchase one of their many newsletters and “expert” pick sheets, it kind of detracts from the rest of the site which oftentimes contains very useful information.
What I tell my clients is to ultimately trust their own instincts. You may garner information and education from a variety of sources, but if there is anything that strikes you as odd or even if you simply have a “gut feeling” in a negative way, you should always trust those feelings. Some people are out to make money off of others while there are still some who are truly independent and are only interested in the benefit of the client (or subscriber).
June 30th, 2008 at 5:40 am
@Eric
That’s one of my complaints as well (about it being a sales site). MotleyFool used to be primarily funded through advertising back when advertising was very profitable. I get into the change in the company with my interview with David Gardner, but the short version is that around 2001 the internet advertising model for their company broke down so badly they had to have massive layoffs (the internet advertising model broke down for almost all internet companies at that time). Now they make most of their money off their newsletters, which they feel is a more sustainable business model. There’s still a wealth of information on their site that is free (investment articles to caps to personal finance article. But yes, the sales pitches detract from their freely available and good information and analysis. I dont know what their plans on in this regard.