Quicken Online recently ditched its monthly subscription fee to become a completely free service. Over the weekend, however, GRS readers reported seeing alarming messages about possible charges. I contacted the folks at Intuit to find out what was going on. Here’s their response:
Due to regularly scheduled maintenance of the Quicken Online connections to several financial institutions, the former paid subscription screen was inadvertently inserted prompting some customers with messages around a free trial or paid subscription. This issue was fixed Monday and is no longer occurring. Quicken Online is now completely free, and we apologize for this confusion and assure any Quicken Online customer they will not be charged for access to their accounts as of October 13, 2008.
I still haven’t set up my own Quicken Online account, but I intend to give it a spin soon.