Here’s a public service message: Back up your computer regularly. This has more to do with your pocketbook than you might think.
Not only was I sick this week, but the hard drive on my laptop crashed. It’s gone. The Apple Geniuses (that’s what they call themselves!) cannot salvage it. I was able to pull the single most important document (the GRS spreadsheet) and a few posts-in-progress, but I lost a hell of a lot, including:
- Several electronic gift certificates. (I’ll contact the companies to see if they have provisions for cases like this.)
- Two years of other e-mail, including a number of guest post submissions and, more importantly, conversations with reporters, publishers, and literary agents. (So much for laying the groundwork for a future book!)
- Two years of digital photos.
- My iTunes music and video library (including last week’s episode of The Office).
- A huge collection of unfinished GRS articles and ideas, including one of my pet projects, a post I’d been working on for months.
How did this happen? I was dumb. It’s been years since I experienced a hard drive failure, so I grew complacent. I was lazy. My backups became infrequent. The last time I archived files was in March, and that didn’t include the items I listed above. (Fortunately, however, I moved my financial files permanently to my desktop machine at that time. If I had lost those, I’d be a nervous wreck.)
I’ve learned some lessons from this:
- Hard-drive failures can occur without warning. In the past, I’ve always known a disk was going to fail because I’d get some sort of warning (strange sounds, error messages). Not this time. I had been telling myself that I didn’t need to back up because everything was running smoothly. I was wrong.
- I’m migrating to web-based apps. Google Mail has always seemed clunky to me, but I no longer care. When my computer crashes, I know the data’s safe. If I had been on Google Mail all along, I’d still have all the book-project information! If I’d been using Google Docs, all my half-written articles would still be safe!
- I’m creating functional automatic backup systems. The crazy thing is I already have all the necessary components for automatic backup across our wireless network. I’ve just been too lazy to put things in motion. I’ve been backing things up by hand — once or twice a year. Dumb.
When my computer goes down, it has a huge impact on my finances. Just the tangibles alone (gift certificates, iTunes library, computer repairs) are worth hundreds of dollars, and that doesn’t count the time. The lost data represents countless hours of work, days of sweat and tears. And, of course, my livelihood is entirely computer-based.
Please learn from my mistake. If you, too, have important information on your computer, make a plan to back things up regularly. At the very minimum, make copies of your most important data: financial information, work documents, and vital e-mail. For more information, check out backup best practices for PCs and how to back up your Mac intelligently. Or check out the official documents at Microsoft and Apple.
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I invested in a 1 terabyte iomega external hard drive as backup. I love the Time Machine app on my MacBook.
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Like the previous poster mentioned, I’ve got Leopard on my Macbook and all you have to do is turn time machine on once and it makes a backup every 15, 30 minutes plus a bigger one every hour, and a complete back every day or something like that…saved my life more than once, even though ive been lucky enough not to have a HD failure (knock on wood)
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Re: post #70
DISK WARRIOR!!! Use it!!!!
I had my mac laptop have a hard drive failure after 3 years, and of course no backup. Disk warrior did take a while to do its thing, but after about 3-4 days of continual running around the clock (undisturbed) it was able to recover *ALL* my data. Transferred the contents to an external drive that I hooked up to it. Seriously, the best $100 I ever spent!!
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Having gone through a similar scenario I opted for the Apple Time Capsule [ http://www.apple.com/timecapsule/ ]. It is well worth the cost to never have to worry about backing up or losing any data. It also serves as a great wireless router and you can hook up a printer / hard drive. It’s great!
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JD Sorry to hear about your crashed hard drive and data loss. That truly sucks.
However you might want to rethink your moving solely to Google mail. Not three posts above yours, in my rss reader, Millionaire Mommy had her gmail account locked out permanently. Thus she lost all her contacts etc. You can read her post about it here:
http://millionairemommynextdoor.com/2008/10/hacked-moved/
I’d recommend having a back up of your gmail account, if you elect to move that route.
Cheers,
Jeff
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My hard disks use to crash between 6 months and 1.5 years (I guess my local power supply company doesn’t have a very good quality), some with warning, others without. As a result, backing up has become almost 2nd nature to me: I see HDDs as disposable, and optical media as my only actual long term storage medium. Anyway, since remote backup became affordable I went into it and never looked back. Now my setup looks roughly like this: remote backup for small files and important big files; CD-Rs, DVD-Rs and pen drives for everything else.
As for online services, I’m also a JungleDisk + S3 user and cannot recommend them hardly enough. However, I suggest you take care with unlimited storage services like Mozy, Carbonite and similar offers. Mozy, for instance, has a 30 day retention policy. This means that, if a file disappears from your hard disk or you let the computer off for a long enough time, it’ll also disappear from Mozy after 30 days. So, suppose your computer crashes and for some reason you’re unable to download your stuff within the allotted time frame. Yes: bye bye, data. Also, these services won’t provide you old versions of your files, so if one of them gets corrupted by a virus or by an OS bug or whatever, and the corrupted versions gets uploaded to the server, you’re sorry all the same.
S3-based services such as JD don’t have these problems because, differently from the fixed price ones, the more storage space you use the more they profit, meaning they’ll keep your data (including multiple versions of it) until either you yourself delete it or you stop paying. Thus, even if it’s more expensive, it’s worth the extra cost when your data is important.
As for Gmail and similar services, remember you can also be locked out of your account losing access to all of its contents. This has happened before. Thus, this is what I do: I’ve set my Gmail account to allow POP3 download; then I set Thunderbird to download from it (with plugins to synchronize contacts, calendar etc.), so that I have a local backup that can go to a DVD-R now and then; and *then* I set JD to also backup all my Thunderbird data to S3 every few hours. This way, if I’m ever locked out of my Gmail account, I won’t have lost everything. That’s, in my opinion, the best strategy.
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Along with the other people here, J.D., you need to try SPINRITE. It can restore so many problems with hard drives gone bad.
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The Backup. Indeed.
For 2 years I did the backups at work, and it was a few hours a week setting tapes, checking the system, and checking the previous run went OK. No one appreciates it until they lose something.
Now with OS things like time machine and shadow copy, there’s a little insurance. Backup to a firewire drive is OK, DVD-R (or +R, better) and keep offsite. That’s the ticket – and do it regularly – you cant have enough reminders.
As I live 9 timezones from the rest of my family, I used to airmail DVDs of my photos every couple of months, but now I just ship a 32Gb USB memory stick and rotate it. Not as cheap as DVDs, but simpler/smaller now that I have around 28GB of data. For video, I keep .dv files on a harddrive, and supped the tapes back to my parents.
Cloud is good – Amazon S3 and jungledisk seem good. For a dead harddrive, a friend used Spinrite to get enough life from his drive to salvage a few files, so that might be worth a try.
Another test is this. *Pretend* your harddrive is dead. Hide your laptop under the bed (maybe it was stolen in this scenario!) now try to get all your data back.
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I have loads of redundancy, i have my data on my drobo external HDD which is redundant in itself, I also have a TM of the machines on there. I then have each computer with a bootable superduper clone on their own disks then I have full backups on S3 USA, S3 EU, Mozy and stuff on Dropbox. It all costs me about $20 a month but I know if anything goes down i will never lose a thing
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Apparently backing up became complicated while I was living under a rock. I’ve spent a few months researching possibilities for a system to combine my PC with hubby’s Mac, and the options are mind-boggling. Plug-and-go or piece parts, RAID or no RAID, mixing this with that…I hope you’ll post with the process you’ve decided on.
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@Tom in #43 – Thanks for the referral to Mozy.
I lost two years of files on October 20th when my MacBook hard drive failed without warning. (I surely knew better than not to back up — my last back up was the one I took before I sent my Powerbook to Apple to replace its failed CD drive; this MacBook is what Apple gave me after they lost my Powerbook!) I think I still need to back up to my external hard drive, to CD, and so on, but the back up I just made to my new Mozy account is very, very much better than nothing!
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Well i prefer using online backups for my backups.And i use safecopybackup.They are cheaper and they offer a free unlimited 5GB trial version.May be you can try it out
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