After my post about mattress shopping the other day, Garrison contacted me. “My home just flooded and due to renters insurance I was thrown into the market for a new mattress,” he said. “I called up my long-time best friend whose entire family is in the mattress business. I used his advice in my purchase and I’ve been completely satisfied.” Here’s what Garrison’s friend, Justin, had to say.
I’ve written a lot here to help you buy a mattress. Once I started thinking about this, all sorts of information came back to me. Here are a few things to keep in mind:
Make sure there is at least a 30-day trial period. This is a deal-breaker and you should absolutely not purchase a bed without this guaranty, no matter what else they are offering. Most beds take 4-6 weeks of sleep to really break in and feel how they are going to feel long-term. Don’t give up on a bed after a few bad nights right away. Your body will have to adjust to the new bed.
You should only use a bed about 10 years. Don’t pay more for a bed just because it has a warranty longer than that. The one exception would be a Tempurpedic-brand bed. Those come with long warranties and should last longer than 10 years.
Remember that if you need to get rid of your old bed, a lot of places will do that for you if you have your new bed delivered.
Beds are expensive. For a decent king size, you’ll spend anywhere from $1,200 to $4,000, depending on what you are willing to pay for. Realistically, I’d recommend closer to $2,000 than $1,000, especially for a king size. King sizes typically run about $300 higher than queens. Keep in mind that over 10 years a $2,000 bed is only like $15 per month, and you spend 1/3 of your life in bed, so it is probably the best “value” of anything you purchase. You get what you pay for when it comes to mattresses.
Ask for a “low-profile” box spring. They will make the bed 6 inches lower to the ground than a regular box spring and should be the same price. You usually have to specifically request that sort of thing. You might have to wait a few extra days to get the bed then.
Remember that you will need a new bed frame for a king size bed. A frame is going to run about $50 at the low end, to $100 at the high end. I’ve never heard of a frame breaking, so I don’t know why you would need a high-end frame. The salespeople get bonus commissions on those though, so they will try to sell you one if they have them.
They’re also going to try selling you a “mattress protector” or “mattress pad.” If it is a cushioned pad, then don’t bother; you are getting a new bed so why in the world would you need a pad for it, right? But, if it is a waterproof style that comes with a stain warranty for the bed, then it is worth thinking about. We used to sell mattress protectors that cost $80, and they had a 10-warranty that if the bed stained through the mattress protector, they would give you the purchase value of the bed so you could get a new one.
The reason this is important is because if the bed gets stained or ripped, you will lose the 10-year warranty and will lose the 30/60/90 day trial period. They won’t take back a stained or ripped bed. Also, you can take the protectors off and wash them and they prevent mold from forming inside the bed and get keep the bed fresher overall. They really are a good buy.
Here are the brands to focus on:
- Simmons (either the Simmons Beautyrest or Simmons Black lines)
- Sealy Posturepedic
- Tempurpedic
- Stearns & Foster
If you venture outside these brands, you are taking a chance. In my opinion these are the best four, and are considerably better than the alternatives. Serta is popular at the lower price points, but I don’t think they’re really worth their price, from a value perspective, especially at higher price ranges. Simmons and Sealy are better options at the upper ranges.
Bed tips
The most important thing is that you lay on the bed for a couple minutes in the store the same way you would lay on it at home. If you don’t like it in the store, you won’t like it at home (you wouldn’t believe how many people think they will like a bed better at home even though they don’t like it in the store).
If at least one of you spends a lot of time sleeping on your side, if you go with an innerspring mattress I recommend a Simmons Beautyrest. The coils are uniquely designed and are great for side-sleepers because they are “individual pocketed” rather than all connected together like on most beds. Also, if either of you move around a lot and disturb the other person, the Simmons Beautyrest will cut down on that disturbance some. Second choice would be a a Sealy Posturepedic, which is what I have. It is a brand more designed for back-sleepers, but they make great beds.
On the other hand, if you are willing to try something new, Tempurpedic or Stearns & Foster are great brands. They aren’t innerspring though. [Note: The author says that Stearns & Foster does offer innerspring mattresses now.]
Tempurpedic is made from visco memory foam, and Stearns & Foster is made from latex foam; no springs in either one. People either love them or hate them. They are very unique. They are fairly firm, but I know plenty of people who prefer soft beds who absolutely love these even though they are firm. Plus, you won’t feel the other person moving around on the bed at all. The Tempurpedic is the bed that has the infomercials where a person jumps up and down on the bed and the glass of wine doesn’t spill that is sitting on the bed. That actually works.
If either of you get hot during the night, then you will want “natural fibers,” like wool, silk, etc. Polyester is bad if you get hot. But, if you spend over a $1000, then all the beds at that price range are probably natural fibers.
Dealing with a salesperson
If the salesperson is any good, he will actually be your best resource.
Mattress salespeople are pretty good at finding the best fit for customers — if you are willing to answer their questions. If you return the bed they lose the commission, so they do want to find the best fit for you. They might try getting you to spend some extra, but if you stay firm to your price max then they won’t push it because they are all so desperate right now that they won’t want to make you leave. The more information you give them, the more they’ll be able to help. The worst thing that can happen is that you spend a few extra bucks and get an even better bed. No big deal.
If the salesperson starts talking about “coil counts,” they either don’t know what they are doing or are just trying to sell you on the bed. Coil counts don’t matter unless that is the only difference between two beds. The coil type and steel gauge are much more important.
If you are looking at an innerspring mattress, ask whether the bed has any kind of “edge support.” The edge where you get out of bed is the first place that will break down, so the mattress should either have some type of heavier steel gauge for the coils or some sort of heavier foam around the edge.
The salesperson might want to do a “comfort test” with you by laying you down on two or three beds as soon as you get in the door, and the price might be really high on those couple beds. Go ahead and do it. It is just going to help him and you narrow down the options by eliminating a bunch of beds based on their firmness/softness levels.
Here’s some advice about specific stores:
- Ashley Furniture is a decent company, but their furniture tends to be overpriced. I’m not sure whether their mattresses are also overpriced, but that is something to keep in mind.
- Sears sometimes has a good mattress sale. Looking at their prices online, it looks like their “regular” prices are overpriced, but their sale prices are very good, so that might be a good place to look as long as they are still on sale when you purchase. Sam’s Club and Costco don’t have the trial periods, and they don’t let you lay on the beds in the store, so I’m wondering if Sears is the same way.
- Macy’s is majorly overpriced. Avoid them. They overprice their beds more than anybody else in the business. I’m talking several hundreds of dollars too high.
If a store is willing to negotiate mattress prices, then they are overpriced, so make sure you get them down a considerable amount. Mattress manufactures contractually set minimum prices that they allow retailers to sell their mattresses at, so they either have to price them at that minimum or overprice them and negotiate. Most of the larger chains just price them at the minimum right away.
Update: The author of this e-mail/article provided some follow-up in the comments below.
J.D.’s note: I know it’s strange to post on the same topic twice in three days. But after I mentioned this e-mail in the comments of our previous discussion, I received many requests to share the information. I hope it’s useful to those of you who are looking for better sleep! Sleepy’s photo by The Truth About. Bed photo by Caterina, one of the founders of Flickr!
This article is about Gurus, Hints and Tips, House and Home, Shopping
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Craigslist, used memory foam mattress and pillow: $300 + $10 gas + 3 hrs personal time.
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beware of mattress warranties! i single out serta because i can talk about my expreience here, but it seems like a lot of the manufactures have the same warranty. it’s pretty meaningless.
hubby and i bought a $2700 serta perfect day king size mattress (“sensational”) 3 years ago to replace our older mattress. the sagging “body impressions” from the old mattress put a lot of pressure on my mid/lower back because it wasn’t supporting my body. the serta was very comfortable at the store and we were told that it was top of the line and guaranteed for 10 years. i didn’t mind paying the price, thinking that we’d get a good night’s sleep for 10 years. wrong!
this mattress has the same “body impressions”/sagging issues, and it’s killing my back. for $2700, i expect much better! i’ve called serta about the warranty. get this, they will only consider fixing the situation if the body impression is at least 1.5″ deep measured from the hill in the middle of the bed to the edge. you can definitely feel how little support there is at the sagging areas (maybe worn out springs?) compared to other parts of the bed, but wait, the fluffy pillow top is so resilient, that you can’t see it and it makes measuring nearly impossible.
very, very disappointed at having spent in essence $900 a year for a mattress that’s garbage. never again. i’d be better off buying a new cheaper mattress each year.
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For the trial period, 30 days is the minimum. I would recommend more if you can find retailer that offers such. Make sure you have all the details and you should not have to buy anything or pay extra for a trial period.
Sleep is way too important and you need to test it over several nights to make sure the mattress gives you the proper support AND conformance.
Good article.
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Just from an inside perspective, 30 day trials aren’t all that they’re cracked up to be. A lot of times mattress companies will then re-use the mattress and re-ship it as new.
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We just purchased a S&F Luxury King mattress with the regular box spring. Also bought a new bed which will accommodate both kinds of mattress. We have this week to change to the low profie (delivery is on Friday). Our top mattress is 14″, so should I assume based on comments above, we can switch to the low profie and there would be no difference in comfort? My concern is our nightstands will be much lower than the bed staying with the regular boxspring. Also, we were told S&F will only allow stores to discount up to 10%, which is what we received. After purchasing, I did try to find another just like ours (to compare prices) and do not see it. Ours is the Chestnut St with the Stearns Estate boxsping. Would you know what other S&F would compare with Chestnut Street? Sorry, I know I have several questions in this…any information will help. Thanks!
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I recently purchase an Angel Bed with a 90 day refund if not satisfied. I returned a as new condition, well packaged bed within 60 days. Angel Beds wants to charge $358 for a mattress cover they say is soiled. It wasn’t, the picture they sent me had a boot print on it. (Which was undoubtedly done at Angel Beds.) The driver that picked up my shipment accepted it as well packaged. I have no picture from Angel Beds regarding the packaging. this leads me to a greater concern. If a mattress is returned, will Angel Beds use the original mattress or discard it>
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does 30 day trial periods as you advise mean you will get a used matt set in someones home. do you believe a company will throw a trial matt away or sell to next customer.
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My credentials: I have been a member of mattress forum for many years and have read all about them both from consumers’ viewpoints and from people in the business. I consider myself an expert.
The basics that you need to know are this: All the major mattress makers these days – including Sealy and Sterns and Foster, etc. – use too much cheap polyurethane foam in them.
NEVER BUY A PILLOW TOP or your mattress will stop providing support within a few weeks or a few months. The pillowtop is almost always made of low-density poly foam which will not provide proper support for your back. This is the “sucker” purchase. They know you’ll be back to buy a new bed in the not-too-distant future if you get one of these. Then they’ll tell you that you need to buy a “better bed”. But none of them are really that much better, they all use poly foam.
The mattress companies all used to make flippable beds (ones that you can turn over so one side does not get overly used) that lasted 10-20 years so if you’ve had your bed for 15-20 years you probably have or had a good one. BUT NONE OF THE MAJOR MATTRESS MAKERS NOW MAKE BEDS OF THAT QUALITY! None are flippable and all are made with poly foam. If you don’t believe me ask around.
So what do you do? You have several choices:
Keep your good springs on your old mattress and do a mattress surgery, throwing out all the old foam and put in new latex layers instead. Google “Englander mattress surgery” for more info about taking your mattress apart and renovating it.
OR:
Find a small factory that makes mattresses the “old way” – flippable, and no or almost no poly foam. It will cost more but will be worth it if you choose a good one with good materials.
Or buy a pure latex mattress. Flobeds comes to mind, or SleepEZ. Do some research on latex beds. Latex lasts for 10-20 years and has very good support for your back.
The main point here is that ALL major manufacturers (most begin with an S) are now making mattresses with a lot of poly foam that breaks down quickly and does not provide good support. Be aware. IF you don’t believe me ask them how much polyurethane foam is in it. Even a FIRM will have 3-4″ of poly foam in it. This foam is the cheapest money can buy and will break down very quickly. They used to use all kinds of better materials but no longer do they do that. To get a great mattress now should cost you $2500-4000 in a KING. Expensive, yes, but its an investment in your well being.
Tempurpedic? My opinion is that it does not provide enough support for one’s back. If you really feel the need to try it, make sure you get the return privilege in writing and get back all or most of your money if you return it after 30 days or whatever they say you get to try it. I tried one and found it did not support my back. I have read many others that returned theirs as well. I feel these mattresses feel great for people who “can sleep on anything”. Not so great for those who have back or neck issues. Tempurpedic also sleeps too hot for many people, though this can be corrected by a wool mattress cover and a silk comforter – both of which are very expensive.
Latex is the foam of choice, either on top of springs or by itself. Be careful though: Some “S” companies say it’s a latex mattress but it’s either only partly latex with poly foam, or it’s pure synthetic latex which is not as good as a latex blend such as a Talalay processed latex, or a 100% natural latex, also processed via Talalay method. Dunlop latex tends to be much harder and denser, good maybe for a base, but not so good for toppers or mid-layers. IMHO.
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This is the truth. I did a ton of research before we purchased our new bed. Full latex was the most comfortable but also the most expensive. We settled for a Latex Pillowtop from Lebeda Mattress. Super comfortable and great back support.
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It still impresses me to see that in practically every walk of life, buyers are looking for the newest and the ideal on the market. Except when shopping for a mattress, it still seems that people today are drawn to the ‘same old same old’ one mattress fits all coils and springs. But that’s not the big kicker; the big deal comes when you actually price these mattresses. To get a quality coils and springs mattress you have to pay somewhere between $1500US -$3000US to get the relaxation levels you want and then you are still really buying an expensive foundation with a memory foam pillow top, which is what is offering the comfort you feel. So, let’s say you spend $2000US, you now own a 100lb wooden box filled with coils and springs and what sold you was the $200US pillow top.
So why not simply take the time to really see what choices are out there? You will find many other options that take benefit of our newest concept, are not only half the price but provide a healthier environment for you to sleep. All the new kinds of mattresses and beds are specifically designed sleep systems that supply the right assistance to minimize pressure to acceptable ranges for different body types and sleeping postures, maintaining back and spine alignment. The coils and springs mattresses can only say this when they come with the memory foam pillow top. The coils and springs can’t really “fill in the gaps” to support the parts of your body that do not sink into the coils, such as your lower back.
Coils and springs mattresses’ biggest claim to fame is that the coils work separately so when you move, your companion isn’t going to. Great, but how much does that matter if you’re not relaxed and you wake up weary and stiff? And in all credibility, I don’t know anyone who actually “bowls” in bed.
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So much information here, and a lot of it conflicting! I’m shopping for a bed in Southern Ca, and I keep seeing an ad from local seller “Sit and Sleep.”
The fellow in the ad says over an 8-year period, a mattress will Double in Weight due to accumulated moisture and dust. Then they show a picture of a dust mite.
Ulgh!
Thank you for the links to Consumer Reports
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This post is full of sales pitch. I laughed when I read that “Most of the larger chains just price them at the minimum right away.”
Read the article from Slate http://www.slate.com/id/93956 to get a funny and impartial view on the mattress industry. The bottom line is get the most comfortable one you can get at the cheapest price. All those springs, coils, gauge, foam, pillow, silk, organic fibers are all a marketing gimmick. And yes, you have to negotiate.
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As a non-US resident I have to chip in some advice. If you have an IKEA about try their mattresses – they have a whole selection of their own and some to take away or deliver.
I personally got a foam mattress from them. Not paying for the name of some of the high end brands in my country. The foam mattress is the best mattress I’ve ever bought – it’s comfortable and shapes to you and if you have a bad back it’s the best decision you’ll make.
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Buying a mattress is no walk in the park. You have to consider your budget, your sleep preferences, the size of the mattress–the whole nine yards. When buying, consumers should never get pressured by sales people. They tend to get really pushy and you might end up buying something totally not suited for you. Even if you have a mattress warranty, it still does not provide 100% assurance. So get the upper hand when choosing and be very picky when it comes to mattress comfort.
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For those of you considering a pillow top mattress, I have some advice (for what it is worth)…
My husband and I purchased a king sized pillow top mattress about three years ago from an outlet store (sorry I don’t recall the brand name). It was a great bed EXCEPT that the pillow top was only on one side of the mattress (and sewn on). SO YOU CANNOT FLIP IT! This was fine for the first couple of years; however, now there is a bit of a “mountain” in between where the two of us sleep. The bed is still pretty comfy, but it is very doubtful we’re going to get our full 10 years out of it. We’re probably going to have to get a new bed in the next year or so (which is why I’m re-reading this post!).
If you love the beds with pillow tops, make sure that either it is removable or that there is a pillow on both sides of the mattress so you can flip it occasionally.
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Commenter #5 didn’t like it when the salesperson told her: “children don’t really need the extra comfort.”
She probably doesn’t like Reader’s Digest’s Guide to Mattress Shopping either then: http://www.readersdigest.ca/home-garden/home-improvement/guide-mattress-shopping
…where they advise to “skimp on the kids’ mattresses.
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