I’ve been meaning to write about Mike Michalowicz for a while now. Last October, in a comment to an article about generalization vs. specialization, I sided with specialists and promised reader Rya that I’d soon be discussing GIANT PUMPKINS! Why? Because at the time, I was reading Mike’s newest book, “The Pumpkin Plan.”
However, life is full of detours, so I am finally writing about it months later… except that I won’t be writing about giant pumpkins just yet, because while reading the pumpkin book, I came to learn about Mike’s first book — “The Toilet Paper Entrepreneur” (or TPE, for short).
Many of Mike’s core concepts from “The Pumpkin Plan” were, in fact, developed in his TPE era. As you might recall, I like complexities, chronologies and connections, so I was happy to search for the source of it all. And while reading the first book, I fell in love with the TPE approach, so much so, that I’m applying it to relaunch my business this year.
Since publication in 2008, Mike has moved on from his TPE days. But I am writing about it for three reasons:
1) I love the book.
2) There isn’t a review of the book on GRS, which gives me the perfect excuse to expound about it.
3) Mike’s website offers several TPE documents as downloadable resources.
So I promise I’ll discuss “The Pumpkin Plan” in a future installment, but for now it’s time to find out what TPE is all about.
TPE is not for the squeamish
WARNING: If you disapprove of bathroom humor and occasional f-bombs, are averse to the mere mention of bodily functions and think business books should be formal and filled with technical jargon, this book is definitely not for you. This article remains “safe,” but the actual book’s vocabulary and metaphors might displease you. You’ve been warned.
On the other hand, if you have a soft spot for adolescent humor, can visualize nature as a giant composter, and have no problem with the occasional Rabelaisian image, you might get a kick out of this text. I do, and I did. It was a bit much for me on occasion (my imagination is too vivid for my own good), but I enjoyed the laughs and the great ideas. While not every idea here is new, the way things have been wrapped, organized and given direction here make for a compelling and inspiring book.
TPE is fundamentally a quest for self-knowledge
The TPE system insists that you build a business around yourself — not around the latest fashion, not about the next big thing, not about what the venture capitalists want, but about you, your dreams, your abilities and your values. It doesn’t ask you to compromise and sell out, it doesn’t ask you to do what everyone else is doing, it doesn’t ask you to wait until a later date, it doesn’t ask you to get into debt, it doesn’t ask you to do things just for the money. None of that!
Yes, let’s get this out of the way: TPE is built around the idea of “following your passion,” which is, in part, why the subject was so present in my mind when I wrote about it in my last post. If you’re going to be a business owner you have to be truly passionate about it. It isn’t something you do 9 a.m. to 5 p.m., Monday through Friday, with a break for lunch; it’s something you have to live and breathe and dream about (like Jiro and his sushi).
Besides, all the calculations and spreadsheets in the world cannot guarantee your entrepreneurial success, so faith and conviction are a must. As Auden wrote in one of my favorite poems, “Look if you like, but you will have to leap.” So, yes, OK, you’ll require “passion.” I’ve said it. Oh, that dreaded word! And yes, you might need to keep a side job until things pan out. (Mike tells us the inventor of the Clif bar did.)
In any case, TPE requires that you do a thorough examination of your dreams, your values and your inner resources, so that your business is compatible with your life, and running it doesn’t destroy you in the process. This is essential and foremost to Mike’s business philosophy. You don’t want to reach the end of your life and realize you blew it.
TPE is about using what you have to get what you need
The central metaphor of the book is “what to do when you only have three sheets of toilet paper” (hence the title). Without going into graphic detail, let’s just say it’s all about how to make do with whatever you have at hand in order to meet the urgent demands of your situation.
Mike is an extremely frugal guy and believes in bootstrapping a business without outside money. GRS readers will feel right at home with his advice for cheap or free resources, which pepper the whole book. Today, while running a successful operation, Mike uses salvaged office furniture, drives a used car and preaches that same frugality to the people he advises. In the pilot episode of his web series “Bailout!”, he got a spa owner couple to get rid of their leased Mercedes and drive a free ice cream truck (seriously!).
Here’s another little anecdote to illustrate the frugality of the guy: Mike’s blog features a picture of him working from a shelter after Superstorm Sandy. I’m not surprised — Mike treats his cash like blood and, while his New Jersey home was without power, all he needed to work was a free table and an Internet connection.
TPE is not about Fantasyland
Yes, TPE requires dreams, passion and a vision of integrity, but it is not an exercise in staring at the moon with a belfry full of bats. It requires decisions, concrete action, metrics, money management and all that nuts-and-bolts stuff.
Last time I wrote in defense of passion, I mentioned that you need reason on your side. Mike can jump very quickly from “dreams” and “life missions” into sizing your market, managing your cash, finding (or avoiding) financing, successful marketing, networking and other practical subjects.
His methodology requires you to drill your five-year prosperity destiny (“the dream”) all the way down to a concrete quarterly plan and daily business metrics, which you’re required to track furiously. Your codified immutable laws, which are a reflection of your core values, become the guide for your business practices and simplify your decision-making. (In “Switch” parlance, they help you “direct the rider.”)
The above are the eponymous “three sheets” that help you run your business. But in reality there are a few more details to work out, such as figuring out your “life mission” (a prerequisite for everything else) and sizing up an appropriate niche for your market. I also consider the daily metrics “instrument gauge panel” a document in itself.
Mike is against the conventional business plans that require you to outline every step of the way from launch to success. He asks you, instead, to plan for the short term only (quarterly plan), and that you tack like a sailboat in navigating towards your ultimate goal, course-correcting as you go. This methodology is somewhat compatible with GTD, where your focus is only on your final goal and on your next step towards that goal, and you don’t have to outline every step in between.
TPE is not everything for everyone
Mike makes a distinction between a freelancer and an entrepreneur: freelancers work on their craft; entrepreneurs work on systems that can be replicated to grow their business. He goes further into that in “The Pumpkin Plan.”
My wife and I are, by conscious choice, much like freelancers. We are artists who love our craft. We want nothing to do with managing people, franchising, opening branch offices or that sort of thing; Mike is more focused on the “business replication” angle. Still, we can use most of his ideas for our own purpose.
We wanted a full roll of toilet paper, but found only this book. Now we’re using it to the best of our abilities.
Ha! We’re Toilet Paper Artists!
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I need to read this book! I try to follow similar philosophies but can always tweak what I’m doing. Thanks El Nerdo!
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Mike (the author guy) here! Thanks so much for the post and for checking out TPE I hope you love it!
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Hi Mike, tried three times to sign up for your newsletter at your site, but kept getting an error message, cannot find this site, etc. I want to read your tips, etc. Please advise. Thanks,
Diane
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Awww, you remembered!
(And that’s sweet, even though there are no Giant Pumpkins just yet!)
“Bootstrapping a business” though may not be such a great idea. An internet-based / IT business may not need much, but what if you own a restaurant? Yes, you can go cheap and save money, but will that actually be a good move? Will that move bring in more money?
Now if you’re talking about the owner’s lifestyle, that’s a totally different matter. I spent one summer in the USA working at a small inn, and my boss lady (about 70 years of age and sharp as a razor) had put the place up for sale.
The potential buyers would ooh! and aaah! and many of them said their first job would be to prepare “luxury quarters” for themselves. My boss lady would just shake her head… she lived in a small room in the basement which had pretty much one bed, one chair, and one wardrobe. She’d say, “For God’s sake! You’ve seen MY luxury quarters, haven’t you Rya?”
But the guest rooms were just awesome.
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Ha ha, of course I remembered!
Anyway, being a TPE doesn’t mean you don’t use financing, it means you don’t have to wait to have money to get started, and it definitely means you don’t have to get more financing than you can handle. You have only three sheets and you have to make it work!
Mike talks about Fred DeLuca, who started Subway (the sandwich chain) at age 17 with $1,000. Fine, it was in 1965, so those $1,000 were maybe more like $7,000 today? But still… today Subway has over 15,000 restaurants and it’s one of the fastest growing franchises… also the largest single-restaurant chain in the world.
A TPE could reach the goal of owning a restaurant starting with a street cart. No need to go and get a $500,000 loan with your home as collateral and “try out the restaurant business”. Yes, it can be done that way too, but that wouldn’t be the TPE way. A TPE would go from food cart to food truck to sit-down restaurant to restaurant chain.
If a TPE wanted to get into the hotel business and they had little to their name they could get started by renting out a spare bedroom on airbnb, then maybe expand with a trailer in their backyard, then get a small building for a bed and breakfast, and so forth.
In any case, Mike is not totally against financing, and discusses a number of options for obtaining cash when you need it– but that’s more when it’s an absolute necessity. In fact, he believes that businesses often borrow money to cover their mistakes (and if you ever watch “Kitchen Nightmares,” you’ll notice the failing restaurants are always under a mountain of debt).
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Okay, so it’s a “start small” philosophy. That makes sense. But I wonder about your hotel example… if you start out with just a single room, how much time will it take you to go to a five-store hotel? If you start with a street hot-dog stand, how long till you open a 3* restaurant?
And what if your circumstances would allow for a restaurant but not for a hod-dog stand? (I think that’s the case in small towns.)
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He’s not necessarily about starting small, but starting with what you have. If what you have is small, then start small. If you have bazillions, then you can start bigger.
I think what you’re asking for is a business plan, “from bnb to 5-star hotel in 5 years”. Banks and small business advisors often ask you to present such plans. I’ve done them before and they were a waste of time.
That’s the paradigm that Mike breaks. He says you can’t outline that path in advance, and if you do it the outline will be worthless once the plans hit the ground anyway.
What he asks for is that you set your goal, and then start moving one quarter at a time, tacking as you go. So if there’s a place where you want to be in 5 years, don’t bother start making 5- year projections, but rather say “this is where I want to be in 5 years” and set your goals for this quarter. Today.
But your goal has to be believable to you. If you don’t believe you can go from bnb to 5 star in 5 years, don’t bother making the plan. Maybe you believe you need 10 years, or 15. Or maybe you don’t want a 5 start hotel, maybe you want a chain of motels. Pick something you want but also something that believe you can achieve. Your vision of an ideal life is personal and yours alone, however. Owning a 5-star hotel is meaningless to me– it doesn’t align with my values and I know nothing about that industry. Hence the process of self-discovery required of this method.
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EN,
This sounds like a great book. I’m into these same principles, starting a business with what you have, not borrowing money for it, spending frugally and making sure you’re passionate about what you’re doing. I haven’t yet figured out what my offering is, but I’m focused on figuring it out. I love the idea of making this happen in my life.
I’ll be looking into this book.
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Sounds like a very demanding (but interesting) book. I’m actually a big fan of studying the motivation and psychology of things and then trying out different plans/ways to achieve my goals instead of forcing it like this seems it would.
For instance, instead of “trying harder” to force myself to floss my teeth every week I just committed to flossing 1 tooth every time I brushed my teeth (no more than 1!). I also made sure the floss was right next to my toothbrush (on it in fact) so I was always reminded. Because it was such a small thing to do each time there was no excuse and FAR less mental aversion from me to do it. The result? I’ve been flossing now for months and LOVE that I’ve done it with virtually no effort on my part.
You always have to put in effort when building a business, but forcing yourself into quarterly dead lines for 5 years straight seems a bit too draconian for my likings. I’d rather structure my life in a smarter way so that just doing what I’m motivated to do results in me achieving my goals in 5 years.
Just my 2 cents anyway
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MM@MM – What you mention are habits, and establishing good habits is a good thing.
But running a business requires you to adapt to a changing environment to reach your large goals. Today’s habits may be worthless or counterproductive tomorrow. The winds change constantly and we need to tack our sailboat.
In the past I’ve tracked my progress with GTD alone (GTD mentioned/linked in the article) but tracking is not enough– one needs completion, and deadlines are good.
I’m in my first quarter of tracking and I moving briskly towards my goals. The daily metrics are very highly motivating!
One of the metrics I’ve chosen this quarter is very simple– cash reserves divided by 3. Meaning how much cash per month I have to operate for the next 3 months. It started painfully low, but by paying close attention to it, the number goes up. Grow, baby, grow!
Next quarter, I’m changing the denominator from 3 to 6
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For a second I thought I was reading he was an expert in TPS reports.
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red swingline stapler & all!
http://24.media.tumblr.com/tumblr_m8b99j4xp11qh3vc6o1_500.jpg
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I picked up The Pumpkin Plan, based on your recommendation. Even though I don’t like the f-bomb at all, I got a lot out of the book. I like his no-nonsense (and funny) style and advice. I’ll have to check out this book, too.
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Thanks Lisa! I really appreciate you checking it out and managing past the F-bomb. Pumpkin Plan is “cleaner”
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Good post! I graduated College and started my first job in 1978. So I have been through high inflation, several recessions, stock market crashes, Y2K, 9/11, the dawn of personal computers and the dawn of the internet. So I think a five year plan is pretty laughable. I don’t know how many times we have had to reset to the new normal. In order to tack you have to be light on your feet. (Ok, that is a mixed metaphor, but I don’t know the correct nautical term)
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Sea Legs!
I’m like you. We’re old–how did that happen!?!
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Sea legs! Ha! I don’t have those. As for getting old…I had a couple of kids and the next thing I knew I was past middle age.
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Sounds like quite the metaphor of comparison for a business book. I like books that present relevant and useful information in a humorous, charismatic and entertaining way so this seems like a good read to me. Especially books about entrepreneurship and following your passion are right up my alley these days as I’m a recent college grad trying to figure out a direct and productive career path.
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