Tax prep costs: What’s it worth to you?
Published on - February 5th, 2013 (Modified on - February 11th, 2013) (by Ellen Cannon) This is a guest post from Richard Barrington, the senior financial analyst at our sister site MoneyRates.com. Richard has earned the CFA designation and is a 20-year veteran of the financial industry, including having previously served for more than a dozen years as a member of the Executive Committee of Manning & Napier Advisors, Inc. Richard has written extensively on investment and personal finance topics. Previously at GRS, he shared how to find the right CD or money-market account, tips for sound saving and investing, and last year’s discussion about tax prep costs.
Ever tackle one of those do-it-yourself projects, only to have it go terribly wrong?
It’s important to remember that type of experience as tax season approaches. You can spend thousands of dollars on tax preparation, or you can do it yourself for free, with plenty of other options somewhere in between. While it is never good to overpay, the cheap way out often isn’t the best choice when it comes to tax preparation.
To help you make sense of the options, GetRichSlowly.org has conducted its third annual survey of tax preparation costs. Below you will find a discussion of recent trends, a summary of major types of tax preparation assistance, and some examples of specific options that are available.
Why so many choices? Because the best option isn’t the same for everybody. The information presented here is intended to help you get a feel for the best approach for your needs.
Recent cost trends in tax preparation
Researchers for GetRichSlowly.org looked at over 100 different tax preparation options, including paid preparers and various computer-based approaches. Two divergent trends emerged: costs for paid preparers have gone up on average, while costs for computer-based approaches have declined. This widened an already-existing gap between the two methods. The starting cost for a federal and state return is now about $100 more if you use a paid preparer than if you use software.
Looking first at the average cost for paid preparers, the combined state and federal total rose by 11.4 percent, to an average of $141.39. Note that the state figures tend to be a little more erratic from year to year, since preparers sometimes just include those costs in the price of doing a federal return.
| Paid preparers | 2011 tax year | 2012 tax year | Percent change |
| Federal return starting price | $112.15 | $114.43 | 2.0 |
| State return starting price | $14.75 | $26.96 | 82.8 |
| Combined total | $126.90 | $141.39 | 11.4 |
As for computer-based approaches, which include both software packages and online preparation, the average cost declined by 15.7 percent, to $41.05. Here again, the state figures tend to be a little unpredictable because they are sometimes simply included in the cost of a federal return.
| Computer programs | 2011 tax year | 2012 tax year | Percent change |
| Federal return starting price | $27.04 | $25.93 | -4.1 |
| State return starting price | $21.63 | $15.12 | -30.1 |
| Combined total | $48.67 | $41.05 | -15.7 |
A hybrid approach is a live video conference with a tax preparation professional. This allows you to do your return via the privacy of your home, but have personal interaction with the preparer. However, the cost of this approach is comparable to the cost of having a preparer do your taxes in-person, so the reason for choosing this option would be convenience rather than cost.
A special wrinkle for this year
Getting professional help with tax preparation may be more important than ever with respect to the 2012 tax year, because the tax code wasn’t completely set until the passage of legislation to avoid the fiscal cliff. While most of the discussion of the fiscal cliff focused on tax rates for 2013, some changes, such as reinstating certain energy-efficiency tax credits, were made retroactive to 2012.
This means that the tax code for 2012 wasn’t even set when the year ended. Unless you have the time and resources to keep track of the final changes, some assistance – either via software or a paid professional – might be crucial this time around.
Why pay more — or at all?
Should you be willing to pay $100 more to have your tax return prepared by someone else, as opposed to using software to do it yourself? Come to think of it, why pay at all when you can do your taxes online for free at the IRS website using Free File?
The reason you might opt to pay up is that not all the costs of tax preparation can be measured up front. Here are some other considerations:
- According to IRS statistics, more than 110 million tax refunds were issued last year, averaging $2,803 apiece. So, getting what you’re entitled to can more than pay for the cost of tax preparation. Even if you don’t get a refund, the difference between paying too much and paying the right amount can similarly outweigh the cost of paying for tax preparation.
- The cost of making a mistake on your taxes could add more to your tax bill in penalties than you would have paid to have a professional prepare your return.
- A paid preparer might be able to give you advice on actions you could take now to reduce your tax bill in future years, so there could be a payoff beyond just this year’s return.
- You have to weigh the cost of having someone else prepare your taxes against the amount of time it would take you to do it. After all, your time is valuable.
When you choose…
When making your final choice of which method and which provider to use for tax preparation, here are five things to factor into your decision:
- The approach should match your needs. If your income is straight wages from employment and you have no itemized deductions, then doing your tax returns yourself or using simple, low-cost software should do the trick. However, if your tax situation is more complicated due to investments, expenses or business reasons, you probably could benefit from a more personalized approach.
- Consider the source. If you use software, make sure it is up-to-date, well-supported and comes from a credible source.
- Check a paid preparer’s qualifications. For starters, a tax preparer should have a Preparer Tax Identification Number (PTIN), issued by the IRS. Also, the individual responsible for preparing your tax return should either be a CPA, a tax attorney, or someone who meets the IRS requirements to act as an Enrolled Agent or a Registered Tax Return Preparer.
- Research your preparer’s history. When using a paid preparer, find out how much experience they have, and check with your local Better Business Bureau to see if there have been complaints about them.
- Ask about audit services. It helps to have assistance from your tax preparer if you are audited. Some preparers include this in the price of your return, others charge extra, and still others don’t provide this service at all. You should know whether your preparer will back up their work if you are audited, and how much it will cost you to get that assistance.
Finally, to give you a feel for the range of pricing for different approaches, here are some of the figures the GetRichSlowly.org survey found:
Software approaches:
| Tax Year 2012 Online Tax Preparation – Lowest Advertised Cost | ||||
| Product (Company Name) | Version | Federal 1040 Simple Price |
State Price |
Audit Protection |
| 1040.com (Drake Enterprises) | Free | $0.00 | $29.95 | No |
| 1040Now | 1040EZ | $14.95 | $17.95 | No |
| At Home â„¢ (H&R Block ) | Free | $0.00 | NA | Yes |
| At Home â„¢ (H&R Block ) | Basic | $19.95 | NA | Yes |
| CitizenTax | Citizen Tax | $19.99 | NA | NA |
| efile.com | Free Federal | $0.00 | $19.95 | Yes |
| EfileTaxReturns.com | Free | $0.00 | $23.95 | NA |
| eSmart Tax (Liberty Tax) | Basic | $0.00 | NA | Yes |
| etax.com | Free | $0.00 | $29.95 | No |
| ExpressTaxRefund.com (RT Software Inc.) | Basic Return Package | $29.95 | NA | NA |
| ezTaxReturn.com | Online tax filing | $29.95 | $19.95 | Yes |
| FileYourTaxes.com (Taluy California Corp.) | Free | $0.00 | $35.50 | No |
| Free1040TaxReturn.com | Standard Return | $19.95 | $19.95 | Yes |
| FreeTaxUSA (Tax Hawk, Inc.) | Free Edition | $0.00 | $0.00 | No |
| IRS | Free File | $0.00 | NA | No |
| Jackson Hewitt | Basic | $0.00 | $29.95 | Yes |
| Key Taxx | Standard Return | $19.95 | $19.95 | Yes |
| OLT OnLine Taxes | Free edition | $0.00 | $7.95 | No |
| OnePriceTaxes (AFJC Corp) | Federal and/or State Taxes | $14.95 | $14.95 | Yes |
| OnlineTaxPros | Standard | $19.95 | NA | No |
| RapidTax (Rapid Filing Services LLC) | Basic Package | $0.00 | $19.99 | Yes |
| Tax ACT (2nd Story Software) | Free Edition | $0.00 | $14.95 | Yes |
| Taxbrain (Petz Enterprises Inc.) | 1040EZ Tax Package | $14.95 | $29.95 | NA |
| TaxSlayer | Free Edition | $0.00 | $17.90 | NA |
| FreeTaxUSA (TaxHawk) | Free Edition | $0.00 | $0.00 | No |
| TaxSimple (Thompson Reuters) | Basic | $0.00 | coming soon according to website 1/10/2013 | No |
| TurboTax ® (Intuit) | Free Edition | $0.00 | $27.95 | Yes |
| Notes: 1. Prices shown are lowest online advertised price as of January 2013. 2. Most “Free” services are limited to customers with a certain tax situation. 3. Information is provided for general guidance. Contact provider or visit official website for specific details. |
||||
| Software Download – Lowest Advertised Cost | |||
| Product (Company Name) | Version | Federal 1040 Simple Price |
State Price |
| At Home â„¢ (H&R Block ) | Basic | $19.95 | $39.95 |
| Tax Act (2nd Story Software) | Free Edition | $0.00 | $14.95 |
| TurboTax ® (Intuit) | Basic | $29.95 | $44.99 |
| Notes: 1. Prices shown are lowest online advertised price as of January 2013. 2. Most “Free” services are limited to customers with a certain tax situation. 3. Information is provided for general guidance. Contact provider or visit official website for specific details. |
|||
Paid preparers:
| Professional Tax Preparer – Federal – Range of Quoted Costs | ||||
| Company | Type | New York | Kansas City, KS | Los Angeles |
| H&R Block | Federal State |
$99-200 $39.99-44.99 |
$99-200 $44 and up |
$49-130 $39.99-129.99 |
| Jackson Hewitt | Federal State |
$125-175 $40 |
$58-98 $39 |
$80 $40 |
| Liberty Tax | Federal State |
$128-180 included in Federal |
$100-110 included in Federal |
$250 and up included in Federal |
| Individual Tax Preparer | Federal State |
$50-300 included in Federal |
$120 included in Federal |
$80-100 included in Federal |
| Notes: 1. Prices shown were obtained through telephone interviews in January 2013. 2. Most “Free” services are limited to customers with a certain tax situation. 3. Information is provided for general guidance. Contact provider for specific details. |
||||
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I did my own taxes until about 8 years ago. Then I was audited. They found nothing wrong with our tax return but the process was far too stressful. Plus, my husband and I we have 2 W-2s, 2 businesses, and a bunch of 1099s. This makes for a complicated return. Paying for a CPA is the best money I have ever spent for my mental health. Unless I go back to the 1040EZ, I will be paying for someone to do this for me.
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I have prepared hundreds if not thousands of tax returns during my lifetime. I would agree that there is no one size fits all when trying to determine whether to pay a preparer or use software.
I would recommend though that those with highly complex tax affairs use an appropriate tax professional. I see people all the time with complex tax affairs who tried to do it on their own, messed up, and then have to pay a professional to get them out of their mess.
Conversely I think those with very simple tax affairs could easily prepare their own taxes using software rather than paying a preparer.
It’s more of a toss up for those in between.
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I used TaxAct for years to do ours, but when our finances started getting too complicated (investment properties, etc), we chose to hire a professional to make sure we were getting the best advice.
It’s not cheap, but the peace of mind is well worth the price in our mind.
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We have an apartment in the upstairs of our house (that we’ve been restoring for 15 years), multiple states and multiple 1099s. I found that by the time I organized all the information for the preparer, I might have just as well put it in the tax software and done it myself…which is what I do now. I love that TurboTax tracks all the depreciable items, but I do feel “stuck” in that I don’t dare change programs and lose the depreciation records.
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Ann,
If it helps, a tax return generally has all of the information you or a CPA would need to be able to prepare the following year’s tax return, even if you choose not to use the same software.
However, depending on your particular return, it can be a little tricky knowing what information should be carried forward from your prior return onto the current return. As you indicated, you normally don’t have to worry about this if you always use the same software.
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I have to use an accountant because of the conditions of my divorce. My sons are both in university and the accountant uses the boys tuition expense to reduce their income as much as possible then divides the remainder between myself and the boys’s father.
I pay for the 3 returns of myself and my sons and I am charged $200.00 plus 13% gst (goods and services tax in Canada).
I consider it money well spent but as soon as my sons are done school I will go back to completing my own return.
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Great analysis. I agree that one size does not fit all. I’ve used online software to complete my taxes myself over the years because I follow the tax code closely for my job and my tax situation is easy. However, now that I am getting involved in rental real estate, I am considering using a tax pro. One because as my taxes become more complicated, it will be easier for me to make a mistake and two, it will be less of a time commitment from my end.
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I have been using a CPA for about 15 years. My wife will tell me nearly every year she can do the job just as well as the CPA. Every year I let her try and then take it to the tax person. Every year the pro finds lots of extras turbo tax and my wife miss, usually thousands of dollars of extra. I keep getting my taxes done by the pro.
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I find this really hard to believe. What are examples of some of these “extras”? Are they the same things that keep showing up from year to year, that you and your wife could keep track of so you could get it right in subsequent years? Or are you actually saying that EVERY year you have thousands of dollars of NEW deductions/credits/etc. that TurboTax misses?
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We have done our taxes with TurboTax for years and it has worked out well for us (we think). We rented out part of our house and the Deluxe version was fine, although I used to be an attorney and took a tax course to do volunteer work so I may be in a different boat than some. Last year we sold our home and we are considering using a real tax preparer due to the complexities of selling a home that we partially rented.
I will say that when I volunteered to do taxes for lower income people, we saw a lot of returns that were very questionable. Some preparers have just taken a course and aren’t necessarily that knowledgeable or careful. Also, a model based on the percentage of your refund might have the wrong incentives for some preparers. Maximizing a refund is well and good but it’s your return and if there are problems you are the one on the hook.
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We’ve used Turbo Tax and while I think the Federal version is great, I have been disappointed with the State versions (on some steps the actual tax forms appear and you can enter values – how is that helpful?).
I’m fine using it for now, but if my life becomes more complicated I think I’ll switch to a CPA.
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So, why not have some articles to help readers understand the changes in the tax code that might affect them, rather than reinforcing the learned helplessness here? This article reads like a paid advertisement by someone who stands to gain financially from convincing people that they’re too stupid to do their own taxes.
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Agreed
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FEEDBACK on COSTS???
I know these are starting averages but living in the Philly suburbs these seem low. I started having my taxes done professionally in 2003 thru 2008 and never paid less than $300 at HR Block. One CPA wanted $500+. HR block charges you a basic amount then adds on additional money for each form. Now I also had 2 states but since 2009 I’ve done my own with the HR block deluxe which includes 1 state (which I buy on amazon for about $20 each year, goldbox deal early jan). Our taxes are pretty basic with w2s, schedule a, and interest forms, but I read through all the questions and have learned a lot about the convoluted tax code. Plus I also read tax articles regularly to make sure I’m not missing any deductions, which is hard to do anyway with the tax software. It took me 6 hours to do fed, 2 states, and local, so I guess it is also depends on how much your time is worth to you.
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I live in Ohio and my CPA charges $175.00 for (what I feel) is a pretty complicated return. I would pay him double but please don’t tell him that!
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The more you understand your taxes, the better you will understand your tax incentives, and be able make good financial decisions accordingly. This is especially true for small businesses and young adults.
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It’ll also make you a more informed citizen. Remember those commercials that implied that raising the tax rates on capital gains and dividends would eat away at your retirement savings? For the vast majority of people, that’s BS: If your retirement savings are in a 401(k), IRA, or other tax-advantaged account, you’ll never pay capital gains or dividend taxes on them.
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I have not done my own tax returns for over 20 years. And not just because I have a rental property, many 1099s and an LLC.
I am not an accountant. I am also not an electrician, plumber or roofer. I believe in leaving these things to the experts.
The couple of hundred dollars my CPA charges me to prepare my returns frees my time to do the things I am good at. Most importantly, it gives me peace of mind.
Like the commercial says, it’s priceless.
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As a tax preparer – it is rare that I have seen someone knowledgeable enough to cost effectively do their own taxes. (Of course, not talking about 1040EZ, but even those are easy to miss some of the recent deductions, as taxes get more and more complicated). I always say the whole point is to save our clients more money than we charge. The End. If not, you shouldn’t be hiring us (& this includes penalties if you do it wrong). I’ve had some clients leave who I thought could probably do just as well on their own, that came crawling back. One had some IRS issues, and then I caught a few mistakes and amended some returns for her. I was surprised, and made me appreciate the value we add for even the more tax savvy.
Anyway, a good test, as some mentioned is to do your own taxes and see how they compare to a professional. If the professional is not doing anything you can’t do, then definitely drop them. But it wouldn’t hurt to get that second opinion once in a blue moon. You may be surprised.
Finally, I do live in an expensive state and probably most of our fee is for the complex state tax returns. BUT, I find it hard to imagine anyone getting any quality at $100. UGH! Be careful what you pay for. I am not sure the average tax return preparer knows much more than average. Most of our new business these days is cleaning up messes left by other tax preparers – it has been really bad lately. I know it’s rough because you rely on a professional to make sense of the tax maze, and it’s really hard to guage if they know what they are doing. I do not envy the consumer. I appreciate that I am do my own tax returns. Phew!
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Can you give some examples of things people commonly get wrong? I understand that this is your livelihood and that it’s unreasonable to ask you to perform a service for free that you normally do for pay. But one or two examples of situations people usually have trouble handling themselves would help us decide if it’s worth paying several hundred dollars to have a professional check our tax returns “just in case.” (For example, other posters have mentioned rental properties and side businesses as particularly tricky tax situations. Those don’t apply to me, but I do itemize deductions and deal with capital gains and losses.)
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I’m on the other end of this discussion. I haven’t been able to take anything other than the standard deduction for several years. We’re retired.
I’ve been buying a $40 Turbo Tax for several years but, thanks to this blog, have just learned I can do it free directly with the IRS.
Too late for this year, but will definitely save that $40 next year.
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Another option is to take a tax preparation class from somewhere like H&R Block. I did that last fall – for two nights a week for three months, I went to an H&R Block office and learned pretty much everything I will ever need to know about preparing individual tax returns. The class cost me $249, but that means I’ll never have to pay anyone to do my personal taxes ever again, no matter how complicated they get, and as long as I keep up with changes in the tax laws, I should be able to prepare a perfectly accurate return for myself.
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Or, if you’re a good self-starter and can learn online, you can take tax classes for *free* at the IRS site.
They’re the same classes that the folks from VITA (Voluntary Income Tax Assistance) take.
http://apps.irs.gov/app/vita/index.jsp
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I have been using the same person since 1980. The only reference I see in this article that I see that is incorrect is the amount charged. My cost each year runs between 600.00 and 800.00 dollars. I do have investments and rental property so I am going to assume the difference is because I live in Hawaii….after all, everything costs more here….(But it is worth it
)
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Seven years ago (and very broke), when I finished doing my taxes it looked like I owed about $1,200 to the government. Desperate, I finally went to see a professional. I ended up getting a refund instead. He simply switched me from Single to Head of Household, (I take care of my elderly parents) and some additional deductions, and presto, each year I can count on a refund. Worth every penny.
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I was as surprised as other posters about the low costs for tax preparation. My brother worked at a tax prep office for a while, and he basically just used their company’s version of TurboTax to fill out the tax forms for people and then charge $150. I want an actual tax professional, so we use a CPA.
He charges more in the range of $600-800, but my husband and I have self-employment incomes, rentals, and have moved between states. When we got married I asked the CPA to do our joint taxes, and he looked over my husband’s taxes from previous years (he used software). He found major mistakes in how the software processed the taxes, and we are lucky now it’s been enough time that we won’t be audited on those years. He was significantly underpaying his taxes, so now we rely on the CPA. He also guarantees his work, so if we are audited due to his error, he covers a portion of the penalty (my mom also uses him and this happened to her).
The other benefit is that I can email him and ask questions throughout the year. If I wasn’t a student, my husband wasn’t working, and we didn’t have a toddler, I might consider doing them on my own. For now I value what I am getting for my money and my time.
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Thanks for this article. I think I will be looking into different software than turbotax now.
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I use Turbo Tax. I’m not sure if it’s the most frugal option, but it gets the job done. And I’ve been using it since I was a teenager and got roped into doing my parent’s taxes one year because I was the only person in the house who could use the computer.
If my financial situation ever becomes more complex, such as if I buy a house, then I’ll probably start working through a CPA.
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I very much doubt if a tax preparer would save me money and certainly not enough money to cover their fee.
I’m not a big account, and it isn’t worth the time of the accountant to take care with my account. They’re not going to find any magic savings because there isn’t any magic savings. I take the standard deduction and make sure I qualify for the Savers credit. But it isn’t that hard, and if I go to an expert I’m still going to take the standard deduction.
I agree with the poster who said you’ll know it better if you do it yourself. I know exactly where my marginal rate is 15%, where it jumps to 22.5%, and where it falls back to 15%. I know where the Savers credit falls. Basically, I know before the year ever starts how much money I intend to “make” after pre-tax retirement contributions and I make things come out right.
Do I wish taxes were simpler? Yes. Sure. Tax preparers don’t “make” anything. They don’t actually create wealth. If the tax system were simpler, they could do something useful that contributes to the wealth of us all.
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I prefer to do it myself. I have gone back and forth, but for the last 4 years I have done the taxes myself, using turbo tax premier. I’m a homeowner with investments,stock options etc. I still don’t feel that it’s worth a professional doing it, yet. If I were able to print and take all my documents to a preparer and walk away, I might consider it. Unfortunately, every time I had it done, I had to sit there line by line, provide all the cost basis for stock and everything else, not fun if I still have to spend my time and pay for theirs.
I was and have been better off doing it myself.
I will take the advice to do it myself and then take to a professional for a comparison and see if there’s any significant savings.
Some places tout “peace of mind” or “worry free” support, but if you read the fine print if you provide wrong info, you are responsible. They will help you with the audit process, but are not there to provide legal advice. The IRS website also provides information on how to prepare for an audit including videos and FAQs.
http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/IRS-Audits.
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For those of you who are students, or low-income earners with a very simple income structure, you can take advantage of the free VITA (Volunteer Income Tax Assistance) program in your area. Yes, some people look down on VITA, but it’s a pretty safe choice if you have a simple tax return and it doesn’t cost you a cent. (Yes, I’m a VITA volunteer through my college this year. We’re pretty careful about getting the returns *correct* at our location.)
It’s basically the same program as the IRS free file (linked to in the article), and is still under the IRS blanket. It’s just another option if you want to get help from someone face-to-face with filing your taxes.
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You decide whether you think tax strategy or investment strategy is going to be more important to your bottom line over the next decade. Make sure you aren’t penny wise and pound foolish. The right tax person can save you thousands of dollars if they know what they are doing.
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My professional tax program was purchased by Intuit, who also owns TurboTax. The cost over the last 5 years has gone from $12 per individual return to $50. This includes 1 state return and e-filing. When an individual with just W2s walks into my office I have to charge them $50 plus my time and overhead cost when they could do the return for free by using the internet. After completing the federal return they can go to the California site and file the state return there for free too. I TELL THEM HOW. Some still have me do the return for $75-90.
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