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 Post subject: Saving with hand scanners at grocery store
PostPosted: Tue Oct 14, 2008 7:06 am 

Joined: Fri Nov 02, 2007 9:38 am
Posts: 280
My grocery store now offers hand scanners so you can your own items. Makes checkouts a breeze.

The first reason I love them is that I can always see where I am in relation to budget.

The second reason is the potential for savings... This weekend I found black beans were ringing up incorrectly. In the past I would not have discovered this until I was leaving the store. Now, being forewarned, I stocked up on black beans. After checkout, I went to the customer service desk and notified them about the error, and got a refund on the overpriced items. Essentially, all the beans were half off the regular price.

(And no, I don't consider this unethical. They gave me the scanner, and they offer half off the mischarged items - but only if you tell them AFTER you've paid.)


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PostPosted: Tue Oct 14, 2008 12:24 pm 

Joined: Mon Jun 11, 2007 8:13 am
Posts: 211
I hope you realize that you're essentially performing a minimum wage job when you scan out your own items. That's why the stores have them. Those machines have a pretty hefty up front cost, but they pay themselves off rather quickly.

I'm not saying it's wrong, but it's just another example of how the stores have adapted to use technology to benefit themselves, not the customers. You used to be able to find someone to bag your stuff and help you take it to your car. Good luck with that anymore.

I'd like to see stores start offering 5% off _all_ the items that I scan myself. I know that with their razor thin margins they probably couldn't do 5%, but something, anything would be nice. I usually just use the machines because it's faster than a clerk.

Overall, I think it's a good thing. This frees up the grocery clerks to do slightly more meaningful stuff... like supervise 4 machines.


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PostPosted: Tue Oct 14, 2008 10:11 pm 

Joined: Sun Aug 03, 2008 7:24 pm
Posts: 104
Location: Texas
144mph wrote:
I hope you realize that you're essentially performing a minimum wage job when you scan out your own items. That's why the stores have them. Those machines have a pretty hefty up front cost, but they pay themselves off rather quickly.

I'm not saying it's wrong, but it's just another example of how the stores have adapted to use technology to benefit themselves, not the customers. You used to be able to find someone to bag your stuff and help you take it to your car. Good luck with that anymore.

I'd like to see stores start offering 5% off _all_ the items that I scan myself. I know that with their razor thin margins they probably couldn't do 5%, but something, anything would be nice. I usually just use the machines because it's faster than a clerk.

Overall, I think it's a good thing. This frees up the grocery clerks to do slightly more meaningful stuff... like supervise 4 machines.


Stores do this to cut overhead, and yes once the scanners have paid for themselves, these same stores often start having increase items on sale, or item price cuts across the board. They could do this more if people would; walk their carts back into the stores or at least to the cart corrale, stop putting items on random shelves when they decide they don't want it after all and or at least just keep it 'til they check out and let the cashier know they changed their mind; stop littering in the parking lot including not leaving trash in the carts, stop writing check or at least have it made out except for the amount when they get to the line.

So it helps both the stores and the customers.


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