Birth of a travel hacker

Historically, I haven’t been a big fan of credit cards. That’s probably due to the fact that they led me deep into debt at an early age. I discovered credit cards in college, and used them to leverage myself to a lifestyle that I couldn’t actually afford. I abused credit cards for almost a decade, then abandoned them completely for nearly as long.

In June 2007, after almost ten years away, I re-entered the world of credit cards. At the urging of Get Rich Slowly readers (who believed I was mature enough to give it another go), I picked up a Capital One No-Hassle Cash Rewards Visa. It’s been my primary card ever since — and I haven’t had a single problem with it.

I think the difference between the old me and the new me is that I treat my credit card as a tool instead of a way to cheat the system by spending money I don’t have. Because I’m the CFO of JD Inc, because I’m the boss of my money, my credit cards are conveniences that can help me make better use of my money. But I treat them with respect, and I have rules.

  • For one, I never use credit unless I have cash in the bank to cover the expense. Never.
  • Similarly, I always pay my bill in full when it comes due. Always.
  • Finally, I do my best to make my purchase decision before I decide how to pay. I’ve read plenty of studies that show folks who use credit spend more, so I try not to let my method of purchase influence my decisions.

So, I’ve become a happy, responsible credit card customer. But I’ve never tried to do more than that. I have lots of friends who are into travel hacking and credit card “churning”, two hobbies that allow smart folks to essentially make money off the banks. With one exception — a British Airways card I picked up in 2011 so that I could get 100,000 bonus miles — I’ve thought these activities were too “fussy” for me. Plus, I thought maybe they were risky.

Recently, I’ve changed my mind.

Beginning to See the Light

Last month, I made a trip to Florida for Camp Mustache Southeast. On the flight from Denver to Orlando, I sat next to my friend Marla, whom I first met at the Chautauqua in Ecuador and then at the very first Camp Mustache in Washington state. We talked about travel.

“I’m going to Spain with my cousin this autumn,” I said. “I also have an invitation to go to Spain in April with another group, but I can’t justify the expense.”

“Why don’t you use miles?” asked Marla. Marla’s a big travel hacker, by which I mean she knows how to accumulate miles and points to get free flights, hotels, car rentals, and more. (I have lots of other other friends who love travel hacking too, including Chris Guillebeau and Matt Kepnes.)

“Well, I’d like to use miles,” I said, “but I can’t. I used all of my United miles last winter to book two nights in Key West. I do have more than 130,000 British Airways miles but I can’t figure out how to use them.” Most of those miles — 100,000 of them — came from signing up for that credit card back in 2011! I still have them because I’ve never discovered how to redeem them for flights out of Portland.

Note: For those who are new to this stuff, one mile is roughly equal to one cent. Thus, 100 miles equals one buck. And 100,000 miles is about $1000 in value.

J.D.!” Marla said, exasperated. “Why don’t you let me help you? You’ve heard me talk about travel hacking before. You know I’m happy to help you learn.” She shook her head. “Man, I can’t believe you.”

“Where would you start?” I asked.

“The first thing you should do is sign up for the Chase Sapphire Reserve credit card,” she said.

“Do you mean the Sapphire Preferred card?” I asked.

“No, I mean the Sapphire Reserve. It’ll give you 100,000 bonus miles plus lots of other stuff, such as free TSA Pre-Check, access to airport lounges, and more. But there’s one catch.”

“What’s that?” I asked.

“You can’t apply online. Online, you only get 50,000 miles. You have to apply in branch for 100,000 miles. Oh, and there’s a $450 annual fee. But the card also has a $300 annual travel credit, so the fee is really only $150. It’s a good deal.”

“Hm,” I said. “Maybe I should sign up.”

So I did.

90% of the Population Sucks with Money

Last Thursday, I stopped at a nearby Chase branch to speak with a banker. I told him I wanted to sign up for the Chase Sapphire Reserve. “The one with 100,000 bonus miles,” I said.

He gave me a funny look. “You’re not one of those travel hackers are you?” he asked. I played dumb.

“Travel what?” I said.

“Travel hackers. There’s a bunch of people who go around signing up for cards with big bonuses but then canceling them after they get their miles. We banks don’t like people like them,” he said with a wry smile.

“Well, that’s not me,” I said. Not yet anyhow, I thought.

The banker punched up the application on his computer. During the half-hour process, we exchanged lots of witty banter. He was truly a funny fellow. He became even funnier when he found out I make my living by writing about money.

“We banks don’t like people like you either,” he said. “I’m sure you’re a nice guy, but you pay off your bill every month. We don’t make any money on you. Fortunately, 90% of the people who use credit cards suck with money.”

“Wow. Are you serious?” I asked.

“Absolutely,” he said. “Look, your credit score is 804. That’s unusual. The average credit score is below 700. You pay off your bill every month. Like I said, 90% of people carry a balance. We’re probably not going to make any money off of you with this card, but that’s okay. You can’t win them all!”

Sidenote: Later that day, I had lunch with a friend. He told me about a colleague who hopes to open a microgym. “It’s one of those tiny places that only charges about twenty bucks per month,” he says. “It doesn’t seem like much, but he says they make tons of money. Lots of people sign one-year contracts but 90% of them never show up.” It sounded just like what my banker had said about credit cards.

Travel Hacking the Chase Sapphire

My Chase Sapphire Reserve came in the mail this morning. I immediately got online and began going through the benefits. I applied for the Global Entry program (which includes TSA Pre-Check), which the card reimburses whether I’m accepted or not. I sign up for free airport lounge access. I moved all of my recurring expenses away from my Capital One card to the Sapphire Reserve card. Lastly, I set up a spreadsheet to track my progress and to remind me when to cancel the card.

Meanwhile, I’ve begun reading the /r/churning subreddit, which documents the latest credit card offers and shares tips for making use of travel miles. (Here’s a great guide to a cheap vacation for newbies from that subreddit. Be warned, however: It’s full of jargon.)

Now that I’ve acquired my first mileage card, I’m ready for my second — but not just yet. Like most of these cards, the Chase Sapphire Reserve comes with a minimum spend. Over the first three months, I have to charge $4000 to the card in order to earn those 100,000 travel miles. This won’t be an issue, but at the same time I can’t spread my spending to other cards. I have to wait until I meet the requirement with this card, then I can look for my next one.

Meanwhile, the biggest challenge is going to be spending the points. Like I told Marla on the flight to Orlando, I haven’t figured out how to do this. I managed to convert United miles into a hotel room last winter, but I don’t know how to use my 130,000 British Airways miles for anything useful. That’s okay, though. I’m ready to learn!

Do you participate in travel hacking or credit card churning? What advice do you have for me? What pitfalls should I avoid? What steps should I take proactively? What tips and tricks can you experienced folks offer to newbies like me?

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There are 26 comments to "Birth of a travel hacker".

  1. Revanche @ A Gai Shan Life says 08 February 2017 at 13:51

    BA miles are pretty fantastically sucky to redeem but you can use them if you get creative. Have you looked at partner airlines? I used my bonus BA miles to book a friend a first class ticket to visit me from Maryland, flying on US Airways. It was my first time booking first class and I didn’t even get to fly it myself so I suck at some of this travel hacking stuff but I’m a good friend! 😉

    • J.D. says 08 February 2017 at 13:56

      Haha. I once tried to figure out how to use BA miles to book on American Airlines, but the process was too complicated for me so I gave up. Also, BEFORE my trip to Florida last month, I went online to see if I could use BA miles to get to Spain in September (on BA). No dice. There were spots for airmiles users, but they were already taken. Marla tells me I need to book even earlier. Ugh. I think my best bet is to use the miles to book hotels.

      By the way, this didn’t fit the post but I have to say that my use of United miles to book in Key West seemed like a pretty poor deal. I think I had to use something like 90,000 miles for two nights? But I guess that’s the equivalent of $450 per night, which is what hotel rooms were going for at the time. Moral: Don’t go to Key West in February. It’s expensive.

      • Revanche @ A Gai Shan Life says 09 February 2017 at 11:59

        No Key West in Feb, got it!

        Agree with most everyone that miles for hotel is a really poor redemption value. Maybe we have to do a booking tutorial for you to use those BA miles? If I can figure it out, I’m positive you can! 🙂

  2. Brandon Cronan says 08 February 2017 at 14:06

    Amigo, BA miles are awesome. Especially for short haul flights within the U.S. I recently got two round trip tickets to Hawaii on Alaska Airlines, booked through American Airlines, using BA miles. Each round trip ticket was 25,000 miles out of Portland direct to Maui. This is possible since American Airlines and British Airways are part of the OneWorld alliance. So if you’re looking to use those BA miles I’d recommend searching for flights through American Airlines, and checking the “use award miles” box when you search.

    In a strange turn of events BA points are less awesome if you’re actually trying to fly on British Airways as they oftentimes tack on a ridiculous fuel surcharge.

    If you’re looking to fly internationally those Chase Ultimate Rewards points are going to get you a ticket just about anywhere your heart may desire. Your best transfer option will probably be to transfer your UR points to United Airlines and book your international flight through them. Just don’t transfer your points to United until you’re sure that’s what you want to do.

    Cheers

    • J.D. says 08 February 2017 at 15:40

      I sense a topic for Credit Card Coach once we launch it. 😉

    • Joe says 08 February 2017 at 20:57

      Brandon is spot on about using the British Airways miles to fly on American Airlines or Alaska within the USA. Here is a handy map with all the options (and Avios costs) from Portland: http://wandr.me/Award-Search/Avios-Map/PDX

      Just keep in mind that every time you add an extra segment it is going to cost more Avios. British Airways flights are calculated per flight segment. Direct flights are best.

  3. Jason says 08 February 2017 at 14:37

    Please don’t use airline miles for hotels. You can do much better than redeeming for a penny/mile. Find a route where you can use them for international business class. Finding availability can be tricky, so it helps to be flexible in your destination. Chase points can transfer to United, which is pretty good for getting to Europe, but can also transfer to Korean or Singapore to travel to Asia.

    • IKC says 17 April 2017 at 06:54

      Except that you can transfer URs to Hyatt and redeem for great value (of course not always). Park Hyatt Maldives is only 25K points per night for example (cash rate can be around $1K per night), or Hyatt Regency Kathmandu (my recent redemption) is 5K points per night (cash rate for the night I booked was $150 + tax)

  4. Steve Boyko says 08 February 2017 at 19:12

    I agree with Jason, don’t use airline miles for hotels… or hotel points for airlines. Keep them in their own box.

    The exception: AMEX Gold Rewards.. easily transferable to many other programs.

    My best advice is not to hold on to your points. Earn and burn. Every program devalues their points every year or two, so you lose out by holding them. Accumulate enough to redeem for a trip then use them. Good luck and have fun!

  5. The Green Swan says 09 February 2017 at 05:01

    My wife and I have been churning cards for almost two years and we saved close to $4K last year alone. Just wrote a post about it actually if you’re interested. We recently went through both the Chase Reserve and Preferred cards and were excited to get our Global Entry / TSA Pre-Check for free on top of it all! We live in Charlotte which is a hub for American (since they bought US Airways) so we’ve also churned through some American mile cards. One bit of advice when you start going with multiple cards, always keep track of when the next annual fee is coming up because you’ll want to cancel or downgrade your card to a free card before it hits. And if you are worried about your credit score taking a hit, don’t be…as I mention in my post mine has barely been dented and still in upper 700s. Best of luck!

  6. Pat Tramma says 09 February 2017 at 05:17

    One neat thing about the Chase Reserve and the $300 travel credit is that it is based on calendar year. You get a new $300 after the close of your December statement. I got mine back in October, and didn’t have any travel expenses, so I went on to Southwest’s web site and bought a $300 gift card for free. I’ll use it some time this year, and I have another $300 credit to use now. For you, when you want to cancel the card, the window will be mid-December to mid-January so that you get it in before you cancel.

  7. Full Time Finance says 09 February 2017 at 07:07

    We’re in our 4th year of card hacking. I’d estimate we average about 3K a year in signup bonuses we use towards travel. I don’t try as hard as I could, I suspect I could make this 4K with a bit more effort. The key is to pick the right card and maximize the payout. For your AVOS I’d do as others say and use them for a domestic flight. Perhaps even use them to get to a cheaper airport to fly to spain from using the chase points.
    Just don’t let them expire.

    Point worth depends a lot on what you use them for so don’t fall for using them to buy merchandise or transfer them to a hotel. At worst there are some sites that will buy your miles from you. Even after transferring them to someone else you’d likely be ahead. Be forewarned this sometimes falls awry of the airlines terms of service for the program, so read into it before you act.

  8. Mr Crazy Kicks says 09 February 2017 at 10:18

    Nice score on the reserve card! You can do a lot with 100K ultimate reward points 🙂

    We just booked an all inclusive trip to Jamaica at the Hyatt Zilara for free. It would have been over $6,000 in hotel and flights, but we didn’t pay a penny. I wrote about some of the point transfer details.

    Travel hacking has been easier than I expected as well, we meet all the spending requirements with just our regular spending. And my credit score is still over 800 after churning through half a dozen cards.

    We are also going to Spain, but in early summer. It will be my first time in Spain, and gain we are travel hacking most of the trip.

    Enjoy your Spain trip! I think you are going to like travel hacking 🙂

  9. Adam says 09 February 2017 at 10:58

    I did the credit card sign-up game for a couple of years and accumulated around $10k of value from the points earned through sign-up bonuses. Before I started, I opened a bunch of no-fee cards so I could keep them around forever and accumulate a good average age of credit number. With my wife now staying at home, the points have really allowed us to continue to take vacations, even as our income decreased. I’m taking a little break from it now as we may have a house purchase looming, and we don’t have any plans for big trips in the near future. I’m a big fan of the Chase Ultimate Rewards points and we got great value from transferring those to the Hyatt and United programs. The redemption value of using points at Hyatt is very high, but of course it’s not necessary to stay at a 5 star hotel just to get a nice redemption value. Since my credit score is high, I’m closing cards with fees before the 1 year mark, but am holding onto my Chase Sapphire Preferred as my normal spending card. As long as you have a good amount of credit lines open, and you are only closing new accounts, you shouldn’t have any problems with your credit score dipping. I would recommend keeping track of the opening dates of these cards so you know when the fees will hit, and knowing the rules of points expiration in the case that you cancel a card. I think that you’ll find this new credit card strategy to be a no-brainer considering the minimal amount of work that it takes to accumulate the points.

  10. Hours says 09 February 2017 at 11:52

    Best advice is to read Doctor of Credit’s blog! He gives an unbiased review of the latest credit card offerings and doesn’t use affiliate links. He is a well respected voice in the churner community.

    If you’ve poked around r/Churning I’m sure you encountered the Chase 5/24 rule. For those that aren’t familiar, it means Chase will automatically deny you if you’ve opened up 5+ credit cards in the past 24 months. This includes any non-Chase cards you’ve opened. So my advice is to focus on Chase first as they tend to have some of the more lucrative sign-up bonuses.

    I’d consider business credit cards as well and they are pretty easy to qualify for. They are one of the exceptions to the above 5/24 rule and would allow you to keep up the ‘travel hacking’ momentum you develop without hindering your ability to be opportunistic when an unusually lucrative offer comes along.

    Good luck!

  11. Marla says 09 February 2017 at 12:35

    Hi JD – so glad to hear our conversation inspired you to dip your toes into travel hacking! I love the story of your trip to the Chase branch. Now that you have the Reserve, you’ll be the one getting me into the lounge! Next step – email me and I’ll help you use your points to get to Spain. There’s still hope to use those Avios points and if not, your shiny new UR points will get you there.

  12. Dale says 09 February 2017 at 13:56

    I sometimes feel a little bad for the credit card companies. How warped am I! My wife and I aren’t even trying very hard – just a couple of cards/person/year – but we still earn enough points to get our family of four on flights for a couple of vacations a year.

    Part of the game for us is to make sure we’re smart about how we spend the points. Lots of travel hackers blow through mountains of points on first class upgrades or on redemption values that don’t make sense. That’s their prerogative, but I would never spend real money on a first class ticket, so why would I waste points on that.

    My rule of thumb is to try to get at least 1.8 cents of value on flights that are reasonably priced (aka, that I would pay for if spending actual money).

    Have fun hacking!

  13. Bob Reisner says 09 February 2017 at 22:11

    Just an FYI. I got the Chase Sapphire card in January, my version (and probably yours) says that the 100,000 miles becomes 150,000 when you use the Chase travel services for ticket purchases. This 50% bonus is ongoing.

    • Bob Reisner says 09 February 2017 at 22:15

      PS: I believe the Chase 100k miles offer has been withdrawn.

    • Adam says 10 February 2017 at 06:12

      To clarify, 100k miles doesn’t become 150k miles when booking through Chase. Those 100k miles would instead be worth $1,500 in travel purchases booked through Chase (1.5 cents of value per point). Much higher redemption values are possible when transferring to other programs (Hyatt, United), so most people do not recommend booking through Chase.

      Also, points are often more valuable to have because you often see rates that go up as you get closer to booking a hotel, flight, etc., but the points may stay the same. For instance, I transferred Chase points to a hotel program and booked a hotel months in advance using 10k points, for a hotel that was $150 per night at the time. That same hotel would have been $300 per night if booked a week in advance, but would have cost the same 10k points. In the same scenario, if booking through Chase, booking at the $150 rate would cost you the same 10k points, but booking a week in advance would cost you 20k points.

      • Bob Reisner says 10 February 2017 at 07:35

        Totally agree.

  14. Ben Linowitz says 11 February 2017 at 17:01

    A few tips that haven’t been mentioned yet:

    1. I’ve gotten the most value from British Airways miles by using them for relatively short flights while traveling. For instance, if you are in Singapore and want to fly to Kuala Lumpur for a few days it is only 4500 BA Avios each way. Ditto for a flight from Paris to Berlin.

    2. Spend some time learning about the different airline alliances (SkyTeam, OneWorld and Star Alliance) and which airlines are in which alliance. For instance, if you want to fly from Detroit to Atlanta then you are probably going to want to fly Delta since these are both major Delta hubs. If you have a giant stash of Chase miles you might get upset that Delta is not a Chase transfer partner. But Delta and Air France are both in SkyTeam, so you can transfer your Chase points to Air France’s program (Flying Blue) and then use the Air France miles to book the Delta flight.

    3. Try not to hoard points or miles because they are constantly getting devalued by the airline and hotel programs. That business class flight that costs 75k miles right now might cost 100k miles two years from now.

    4. Remember that there are 2% cash back credit cards with no annual fee. This means that whenever you use your points or miles you need to make sure that you are getting at least 2% value. Otherwise you would have done better to put your spending on the cash back card and pay for the travel with cash. As an example, it rarely makes sense to spend money on the Chase Sapphire Preferred card and then transfer those points to Southwest. The reason is that Southwest has a revenue based system whereby the number of miles they charge for an award flight is directly related to how much the flight would cost in cash. Based on this, one Southwest point is worth something like 1.5 cents. This means that if your spending wasn’t in bonus categories like travel or dining (where you get 2 points per dollar spent) then you are only getting 1.5% cash back. Which you shouldn’t be since you could have gotten 2% cash back and not paid an annual fee. Because of this, it almost never makes sense to use points or miles for anything except transferring to airlines or hotels and then used for flights or rooms (i.e., don’t redeem your Chase points on Amazon or for gift cards on the Chase website).

  15. Go Finance Yourself! says 13 February 2017 at 04:32

    Wait, so you can still get 100,000 bonus miles with Saphire Reserve? I thought they did away with that at the end of last year since the online promotion is only 50,000. I may have to look back into this.

    I’m not a hard core travel hacker. My main card is the Capital One Venture card. That sucker is paying for a trip to Hawaii this year. I’ve opened the Saphire Reserve, Citi American Airlines, and others just for the bonus points. My next goal is to get the companion pass through Southwest.

    • Gorden Lopes says 17 February 2017 at 10:41

      Yes, you can still get 100K bonus miles if you go to a chase branch and sign up for the card through the branch. I think this offer is valid till Mar 15th.

  16. wishicouldsurf says 21 May 2017 at 21:44

    Funny…. I’m just seeing this article now, though it’s May, however, I embarked on a travel hacking experiment last October, with the goal of accumulating 1 million miles by June 30, 2017. It’s surprisingly easy and I now have a crap ton of points to play with and I haven’t really maximized the process yet either. I’d always been an amateur travel hacker putting all my expenses on cards but never took advantage of the churn. I’m well past a million miles now (note: I did not start at zero). I love a lot of things about the miles, but I most love that it’s not taxable income. Instead of having to make $1.25-$1.40 (depending on what your federal and state income tax rate is) to have a $1 worth of travel covered, you only have to do a tiny bit of work and have your credit scored a little more frequently than you might like. To me, it’s untaxed income – yes, it’s restricted in use, but I think it rocks. Been using Mad Fientists travel hacker sorter thing to figure out what would work best the past few months, for the record.

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